Holiday Retail Assistant Manager - Lead a Seasonal Team

Cherry Hill Programs; Robin Hill (MA); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Same day pay

Referral program

One free Santa visit

10 photo prints

10 free holiday cards

Personalized Santa message

Pixie Post access (3 months)

Job summary

Cherry Hill Programs is hiring a Seasonal Holiday Retail Assistant Manager at Solomon Pond Mall in Marlborough, MA. The role supports daily photo operations, drives sales and guest service excellence, and helps lead a seasonal team to create magical holiday memories for families.

You will assist with scheduling, training, and opening/closing procedures, ensuring a smooth Santa photo experience and high guest satisfaction during a short but busy season.

Qualifications

• Must be at least 18 years old.
• Strong communication, organization, time management, and problem-solving skills.
• Able to lead a team, work independently, and make sound decisions.
• Willing to work a flexible schedule including evenings, weekends, holidays.

Responsibilities

• Support opening-day preparations, including staffing, inventory, equipment setup and scheduling.
• Capture photos and help guests choose memorable souvenirs to take home.
• Resolve customer concerns and service issues to ensure a positive guest experience.
• Lead by example and reinforce procedures set by senior management.
• Assist the Local Manager with inventory, scheduling, training and other tasks.

Skills

Leadership

Customer service

Sales

Cash handling

Education

High school diploma or equivalent

Job description

Cherry Hill Programs is hiring a Seasonal Holiday Retail Assistant Manager at Solomon Pond Mall in Marlborough, MA. The role supports daily photo operations, drives sales and guest service excellence, and helps lead a seasonal team to create magical holiday memories for families.

You will assist with scheduling, training, and opening/closing procedures, ensuring a smooth Santa photo experience and high guest satisfaction during a short but busy season.