Holiday Retail Assistant Manager: Lead Seasonal Team

Cherry Hill Programs, Inc; Hanover (MD); On-site; USD 24,000 - 26,000; Full time

Benefits offered by this job

One free Santa visit for friends and a

10 photo prints

10 free holiday cards

Personalized Santa message

3 free months of Pixie Post

Job summary

Cherry Hill Programs is seeking an Assistant Local Manager to work with the Local Manager, lead the seasonal team, drive sales and outstanding guest experiences, and ensure memorable Santa visits and photo experiences for families.

You will support daily photo operations, staffing, scheduling, and training, while maintaining high standards of service and safety in a fast-paced environment. A flexible schedule and strong leadership are essential.

Qualifications

• Must be at least 18 years old.
• Strong communication, organization, time management, and problem-solving skills.
• Must be comfortable in a cash handling/sales transaction position.
• Ability to lead a team, work independently, and make sound decisions.
• Availability to attend required pre-season training.
• Ability to work a flexible schedule, including evenings, weekends, holidays, and peak retail periods.
• Available to work a minimum of 20 hours a week or as needed.
• Ability to lift and carry equipment up to 10–25 pounds and stand for prolonged periods.

Responsibilities

• Promote a positive, collaborative environment while upholding company values and policies.
• Support opening-day preparations, including hiring completion, inventory, equipment setup/testing, scheduling, training, and opening/closing procedures.
• Capture photos and help guests choose memorable souvenirs to take home.
• Photography experience not required.
• Resolve customer concerns and service issues to support a positive guest experience.
• Lead by example and reinforce procedures set by senior management.
• Troubleshoot technical issues and elevate to IT or Local Management as needed.
• Assist the Local Manager with inventory, scheduling, training, recruiting, and other administrative tasks.
• Perform other duties as assigned.

Skills

Team leadership

Cash handling

Communication

Time management

Problem solving

Flexible schedule

Sales experience

Education

High school diploma or equivalent

Job description

Cherry Hill Programs is seeking an Assistant Local Manager to work with the Local Manager, lead the seasonal team, drive sales and outstanding guest experiences, and ensure memorable Santa visits and photo experiences for families.

You will support daily photo operations, staffing, scheduling, and training, while maintaining high standards of service and safety in a fast-paced environment. A flexible schedule and strong leadership are essential.