Seasonal Retail Assistant Manager — Lead Holiday Guest Experience

Cherry Hill Programs Inc.; Saugus (MA); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Leadership experience

Flexible scheduling

Same day pay

Referral program

Fast-paced environment

Seasonal opportunities

Exclusive holiday perks

Job summary

Cherry Hill Programs Inc. in Saugus, MA is hiring a Seasonal Holiday Retail Assistant Manager to support the Local Manager in leading the team and delivering memorable Santa photo experiences.

You\'ll oversee daily photo operations, drive sales, and ensure outstanding guest service while coordinating staffing, training, and opening/closing procedures during the holiday season. Strong communication and flexibility to work evenings, weekends, and peak periods are required.

Qualifications

• Experience leading teams in a retail or service setting.
• Strong communication and organizational skills.
• Ability to handle cash and transactions with accuracy.

Responsibilities

• Promote a positive, collaborative environment while upholding company values and policies.
• Open-day preparations, including hiring, inventory, equipment setup/testing, scheduling, training, and opening/closing procedures.
• Capture photos and help guests choose memorable souvenirs to take home.
• Photography experience not required.
• Resolve customer concerns and service issues to support a positive guest experience; lead by example.
• Troubleshoot technical issues and escalate to IT or Local Management as needed.
• Assist the Local Manager with inventory, scheduling, training, recruiting, and other administrative tasks.
• Perform other duties as assigned.

Skills

Team leadership

Customer service

Cash handling

Communication

Problem solving

Attendance flexibility

Job description

Cherry Hill Programs Inc. in Saugus, MA is hiring a Seasonal Holiday Retail Assistant Manager to support the Local Manager in leading the team and delivering memorable Santa photo experiences.

You\'ll oversee daily photo operations, drive sales, and ensure outstanding guest service while coordinating staffing, training, and opening/closing procedures during the holiday season. Strong communication and flexibility to work evenings, weekends, and peak periods are required.