Holiday Retail Assistant Manager Flexible Schedule & Growth

Cherry Hill Programs, Inc; Charlotte (NC); On-site; USD 2,066,000 - 3,168,000; Part time

Benefits offered by this job

Same day pay options

Employee Referral Program

Free Santa visit for friends andfamily

10 photo prints

10 free holiday cards from Shutterfly

Personalized digital message fromSanta

Pixie Post access (3 months)

Job summary

Cherry Hill Programs at Charlotte Premium Outlets is hiring a Seasonal Holiday Retail Assistant Manager to help lead the holiday team and deliver memorable guest experiences.

You’ll support daily photo operations, manage scheduling, training, and open/close procedures, and drive sales while ensuring safety and high service standards.

The role requires strong leadership, excellent communication, and the ability to work evenings, weekends, and holidays during the peak season.

Qualifications

• Must be at least 18 years of age.
• Strong communication, organization, time management, and problem-solving skills.
• Must be comfortable in a cash handling/sales transaction position.
• Ability to lead a team, work independently, and make sound decisions.
• Availability to attend required pre-season training.
• Ability to work a flexible schedule, including evenings, weekends, holidays, and peak retail periods.
• Available to work a minimum of 20 hours a week or as needed.
• Ability to lift and carry equipment up to 10-25 pounds and stand for prolonged periods of time.

Responsibilities

• Promote a positive, collaborative environment while upholding company values and policies.
• Support opening-day preparations, including hiring completion, inventory, equipment setup/testing, scheduling, training, and opening/closing procedures.
• Capture photos and help guests choose memorable souvenirs to take home.
• Photography experience not required.
• Resolve customer concerns and service issues to support a positive guest experience.
• Lead by example and reinforce procedures set by senior management.
• Troubleshoot technical issues and elevate to IT or Local Management as needed.
• Assist the Local Manager with inventory, scheduling, training, recruiting, and other administrative tasks.
• Perform other duties as assigned.

Skills

Leadership

Communication

Customer service

Cash handling

Scheduling

Problem-solving

Time management

Adaptability

Education

High school diploma

Job description

Cherry Hill Programs at Charlotte Premium Outlets is hiring a Seasonal Holiday Retail Assistant Manager to help lead the holiday team and deliver memorable guest experiences.

You’ll support daily photo operations, manage scheduling, training, and open/close procedures, and drive sales while ensuring safety and high service standards.

The role requires strong leadership, excellent communication, and the ability to work evenings, weekends, and holidays during the peak season.