Holiday Retail Team Lead - Flexible Hours, Growth & Perks

Cherry Hill Programs; Towson (MD); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

One free Santa visit for friends and+

10 photo prints

10 free holiday cards from Shutterfly

Personalized digital Santa message

3 months access to Pixie Post

Same day pay options

Flexible scheduling

Employee Referral Program

Job summary

Cherry Hill Programs is seeking a Seasonal Holiday Retail Assistant Manager at The Shops at Chestnut Hill to oversee daily photo operations, lead a seasonal team, and drive sales excellence during peak holidays.

You’ll collaborate with the Local Manager to deliver memorable Santa visits and exceptional guest service, while managing scheduling, training, and store opening/closing procedures. This role emphasizes leadership, communication, and a customer-focused mindset.

Qualifications

• Must be at least 18 years old.
• Strong communication, organization, time management, and problem-solving skills.
• Must be comfortable in a cash handling/sales transaction position.
• Ability to lead a team, work independently, and make sound decisions.
• Availability to attend required pre-season training.
• Ability to work a flexible schedule, including evenings, weekends, holidays, and peak retail periods.
• Available to work a minimum of 20 hours a week or as needed.
• Ability to lift and carry equipment up to 10–25 pounds and stand for prolonged periods of time.

Responsibilities

• Promote a positive, collaborative environment while upholding company values and policies.
• Support opening-day preparations, including hiring completion, inventory, equipment setup/testing, scheduling, training, and opening/closing procedures.
• Capture photos and help guests choose memorable souvenirs to take home.
• Photography experience not required.
• Resolve customer concerns and service issues to support a positive guest experience.
• Lead by example and reinforce procedures set by senior management.
• Troubleshoot technical issues and elevate to IT or Local Management as needed.
• Assist the Local Manager with inventory, scheduling, training, recruiting, and other administrative tasks.
• Perform other duties as assigned.

Skills

Leadership

Communication

Organization

Time management

Problem-solving

Cash handling

Team leadership

Education

High school diploma or equivalent

Job description

Cherry Hill Programs is seeking a Seasonal Holiday Retail Assistant Manager at The Shops at Chestnut Hill to oversee daily photo operations, lead a seasonal team, and drive sales excellence during peak holidays.

You’ll collaborate with the Local Manager to deliver memorable Santa visits and exceptional guest service, while managing scheduling, training, and store opening/closing procedures. This role emphasizes leadership, communication, and a customer-focused mindset.