Holiday Digital Fulfillment Lead (SFS/BOPIS)

PacSun; Columbia (MD); In loco; USD 21.000 - 32.000; Part-time

Descrizione del lavoro

Pacsun Mall in Columbia is seeking a Seasonal Digital Lead to support the Store Manager in digital fulfillment during the holiday season. The role focuses on Ship From Store (SFS), Buy Online Pick Up in Store (BOPIS), and Same Day Delivery, with hands-on duties to meet fulfillment goals.

The position requires leading daily SFS execution, coaching associates, and ensuring accurate, timely order processing. Weekend and night shifts may be required as part of holiday demand.

Competenze

• Strong organizational and time-management skills in a fast-paced environment.
• Ability to guide and motivate peers, communicate clear expectations, and follow through on responsibilities.
• Ability to work independently, solve routine fulfillment issues, and involve store leadership when needed.
• Strong verbal and written communication skills, basic math, and comfort using computers and fulfillment tools.

Mansioni

• Lead daily SFS execution during shifts, actively picking, packing and shipping orders.
• Prioritize and delegate digital fulfillment tasks based on order age and demand.
• Coach associates on fulfillment processes, tools, packaging standards and performance.
• Ensure order accuracy, productivity and timely completion of tasks.
• Communicate progress and any issues to store leadership and next shift.
• Maintain clean, organized, and safe fulfillment areas and monitor supplies.

Conoscenze

Organizational skills

Time management

Team leadership

Clear communication

Written communication

Mathematical basics

Fulfillment tools

Customer experience

Retail experience

Strumenti

Digital fulfillment tools

Descrizione del lavoro

Pacsun Mall in Columbia is seeking a Seasonal Digital Lead to support the Store Manager in digital fulfillment during the holiday season. The role focuses on Ship From Store (SFS), Buy Online Pick Up in Store (BOPIS), and Same Day Delivery, with hands-on duties to meet fulfillment goals.

The position requires leading daily SFS execution, coaching associates, and ensuring accurate, timely order processing. Weekend and night shifts may be required as part of holiday demand.