Seasonal Digital Fulfillment Lead

PacSun; Corpus Christi (TX); Presencial; USD 17.000 - 25.000; A tiempo parcial

Descripción de la vacante

Pacsun is seeking a Seasonal Digital Lead to assist the Store Manager and assistants with digital fulfillment during the holiday season. The role focuses on Ship From Store (SFS), Buy Online Pick Up In Store (BOPIS), and Same Day Delivery, actively fulfilling orders and guiding associates to meet fulfillment goals.

The position requires hands-on work, weekend and holiday availability, and a proactive approach to customer service in a fast-paced retail environment.

Formación

• Strong organization and time management skills in a fast-paced setting.
• Ability to guide and motivate peers, set clear expectations, and follow through.
• Ability to work independently, solve routine fulfillment issues, and involve leadership when needed.

Responsabilidades

• Display a customer-focused mindset to ensure positive fulfillment experiences.
• Lead daily SFS execution, actively picking, packing and shipping to meet goals.
• Prioritize and delegate fulfillment tasks based on demand and order age.
• Coach associates on fulfillment processes, technology, and packing standards.
• Provide direction to ensure teams understand priorities and standards.
• Monitor queues and progress, adjust workflow, and escalate risks as needed.
• Work scheduled SFS hours and coordinate with leadership for coverage.
• Support BOPIS and Same Day Delivery, ensuring timely order readiness.
• Maintain clean, safe fulfillment areas and monitor supplies.

Conocimientos

Organization

Team leadership

Communication

Digital fulfillment tools

Retail/fashion knowledge

Descripción del empleo

Pacsun is seeking a Seasonal Digital Lead to assist the Store Manager and assistants with digital fulfillment during the holiday season. The role focuses on Ship From Store (SFS), Buy Online Pick Up In Store (BOPIS), and Same Day Delivery, actively fulfilling orders and guiding associates to meet fulfillment goals.

The position requires hands-on work, weekend and holiday availability, and a proactive approach to customer service in a fast-paced retail environment.