Holiday Customer Experience Specialist

Brobston Group; King of Prussia (PA); Sur place; USD 17 000 - 22 000; Temps partiel

Résumé du poste

Brobston Group is seeking a Seasonal Selling Associate to welcome clients and guide them to the right associates while supporting store services and transactions during the holiday season.

You will help connect clients with the appropriate departments, assist with POS transactions, and support services like BOPIS and curbside pickup. This role requires flexibility to work nights, weekends, and holidays and a proven ability to sell and deliver excellent client experiences.

Qualifications

• Minimum 1 year in a customer-centric role with sales experience.
• Familiar with retail technology and mobile devices.
• Able to work nights, weekends, and holidays.

Responsabilités

• Welcome clients at store entrances and within departments, connecting them with appropriate associates.
• Support different store areas based on business needs and process point-of-sale transactions.
• Handle escalated issues by connecting clients with management and follow up on client requests.
• Support BOPIS, curbside pickup, alterations, fitting rooms, and other client services.

Connaissances

Customer-focused

Sales

Mobile tech familiarity

Schedule flexibility

Outils

POS systems

Retail tech

Description du poste

Brobston Group is seeking a Seasonal Selling Associate to welcome clients and guide them to the right associates while supporting store services and transactions during the holiday season.

You will help connect clients with the appropriate departments, assist with POS transactions, and support services like BOPIS and curbside pickup. This role requires flexibility to work nights, weekends, and holidays and a proven ability to sell and deliver excellent client experiences.