Holiday Assistance Admin & Phone Support (Temp)

The Salvation Army USA Central Territory; Omaha (NE); On-site; USD 17,000 - 24,000; Full time

Job summary

The Salvation Army USA Central Territory in Omaha is seeking a receptionist/administrative support for the Adopt A Family program. This temporary, full-time role runs Monday–Friday, 9:00 AM–4:00 PM, with a compensation rate of $15.00 per hour.

Responsibilities include assisting sponsors, processing Christmas applications, providing information, and coordinating appointments while maintaining accurate data entry and professional client interactions.

Qualifications

• Must have good customer service skills.
• Typing speed 45 words per minute or faster.
• Data entry experience is required.

Responsibilities

• Provide the public with information regarding Salvation Army Christmas assistance programs.
• Be a self-starter and work independently with minimal supervision.
• Be knowledgeable about holiday assistance in the metro area and make referrals as needed.
• Complete and approve online Christmas applications.
• Display professionalism when working with clients on the phone and in person.
• Schedule appointments and complete in person Christmas applications.
• Ensure that all applications are accurate and entered in a timely manner.
• Return all phone calls from clients regarding the Christmas assistance programs.

Skills

Customer service

Data entry

Typing 45 wpm

Education

High Diploma or GED

Job description

The Salvation Army USA Central Territory in Omaha is seeking a receptionist/administrative support for the Adopt A Family program. This temporary, full-time role runs Monday–Friday, 9:00 AM–4:00 PM, with a compensation rate of $15.00 per hour.

Responsibilities include assisting sponsors, processing Christmas applications, providing information, and coordinating appointments while maintaining accurate data entry and professional client interactions.