Part-Time Admin & Phone Bank for Christmas Support

Mykroc; Omaha (NE); On-site; USD 18,000 - 23,000; Part time

Job summary

The Salvation Army in Nebraska is seeking an Administrative Assistant/Phone Bank Worker for the Adopt A Family program. This temporary, part-time role runs Monday through Friday, 9:00 AM to 4:00 PM, with a compensation rate of $15.00 per hour.

Responsibilities include answering calls, providing program information, processing Christmas applications online, scheduling appointments, and referring clients to services as needed.

Qualifications

• Must have High Diploma or GED and 3–6 months related experience and/or training in customer service and data entry.
• Good customer service and data entry skills with the ability to type 45 words per minute.

Responsibilities

• Provide the public with information regarding Salvation Army Christmas assistance programs.
• Be self-starting and work independently with minimal supervision.
• Be knowledgeable about holiday assistance in the metro area and make referrals as needed.
• Complete and approve online Christmas applications.
• Demonstrate professionalism with clients on the phone and in person.
• Schedule appointments and complete in-person Christmas applications.
• Ensure all applications are accurate and entered in a timely manner.
• Return all calls from clients regarding Christmas assistance programs.
• Perform other duties as assigned by supervisor.

Skills

Customer service

Data entry

Typing 45 WPM

Education

High School Diploma or GED

Job description

The Salvation Army in Nebraska is seeking an Administrative Assistant/Phone Bank Worker for the Adopt A Family program. This temporary, part-time role runs Monday through Friday, 9:00 AM to 4:00 PM, with a compensation rate of $15.00 per hour.

Responsibilities include answering calls, providing program information, processing Christmas applications online, scheduling appointments, and referring clients to services as needed.