Holiday Phone Bank & Admin Assistant (Part-Time)

Grkroccenter; Omaha (NE); On-site; USD 17,000 - 24,000; Part time

Job summary

The Salvation Army in Omaha seeks an Administrative Assistant/Phone Bank Worker to support the Adopt A Family program during the Christmas season. This temporary, part-time role runs Monday–Friday with an hourly rate of $15.00.

Responsibilities include answering inquiries, processing online Christmas applications, scheduling appointments, and assisting sponsors and clients with compassion and professionalism.

Qualifications

• Must have High Diploma or GED and a minimum of three to six months related experience and/or training in customer service and data entry.
• Proficient in data entry with accuracy and speed (45 wpm).

Responsibilities

• Provide the public with information regarding Salvation Army Christmas assistance programs.
• Be self-starting and work independently with minimal supervision.
• Be knowledgeable about holiday assistance in the metro area and make referrals as needed.
• Complete and approve online Christmas applications.
• Display professionalism when working with clients on the phone and in person.
• Schedule appointments and complete in person Christmas applications.
• Ensure that all applications are accurate and entered in a timely manner.
• Return all phone calls from clients regarding the Christmas assistance programs.

Skills

Customer service

Data entry

Typing speed 45 wpm

Education

High Diploma or GED

Job description

The Salvation Army in Omaha seeks an Administrative Assistant/Phone Bank Worker to support the Adopt A Family program during the Christmas season. This temporary, part-time role runs Monday–Friday with an hourly rate of $15.00.

Responsibilities include answering inquiries, processing online Christmas applications, scheduling appointments, and assisting sponsors and clients with compassion and professionalism.