Hockey Store Leader: Sales, Ops & Team Coach

Pure Hockey, LLC; West Hartford (AR); On-site; USD 55,000 - 85,000; Full time

Job summary

Pure Hockey, LLC is seeking a Store Manager to drive sales, profitability, customer service and store operations. You will recruit, select and develop the store team, coach staff, and lead performance to exceed customer service expectations.

The role focuses on scheduling, inventory management, and creating a safe, compliant store environment while maintaining strong vendor relationships and operational efficiency.

Qualifications

• Previous retail management experience
• Knowledge or passion for hockey
• Ability to hire, train and coach employees at all levels
• Demonstrate effective interpersonal, organizational and leadership skills
• Ability to work evenings and weekends
• Ability to lift up to 25lbs

Responsibilities

• Complete store operational requirements by scheduling and assigning employees; following up on work results.
• Maintain store staff by recruiting, selecting, orienting, and training employees.
• Identify current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.
• Maintain store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.
• Ensure availability of merchandise and services by approving contracts; maintaining inventories.
• Protect employees and customers by providing a safe and clean store environment.
• Maintain the stability and reputation of the store by complying with legal requirements.
• Maintain operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.
• Contribute to team effort by accomplishing related results as needed.

Skills

Retail management

Leadership

Coaching

Customer service oriented

Scheduling

Job description

Pure Hockey, LLC is seeking a Store Manager to drive sales, profitability, customer service and store operations. You will recruit, select and develop the store team, coach staff, and lead performance to exceed customer service expectations.

The role focuses on scheduling, inventory management, and creating a safe, compliant store environment while maintaining strong vendor relationships and operational efficiency.