HOA Site Security Manager | Gate Access Lead (NC)

St. Moritz Security Services; Sanford (NC); On-site; USD 42,000 - 46,000; Full time

Benefits offered by this job

Medical Insurance

Life Insurance

Dental Insurance

Vision Insurance

Paid Vacation

401K/403b Plan

Job summary

St. Moritz Security Services, Inc. is seeking an experienced Site Security Manager to supervise security operations at a residential HOA community in Sanford, North Carolina.

The role leads daily activities, ensures site coverage, and maintains high client satisfaction while protecting residents, guests, and visitors. Responsibilities include directing on-site personnel, coordinating shifts, enforcing post orders, and overseeing gate access control.

Qualifications

• Valid NC Security Guard Registration (Guard Card) required.
• Prior security experience required.
• Supervisory or management experience preferred.
• Experience in HOA communities, residential security, gate access control, or similar environments strongly preferred.
• Strong customer service, communication, and conflict-resolution skills.
• Ability to lead a team while maintaining a professional presence.
• Proficiency with incident reporting and basic computer applications.
• Reliable transportation and dependable attendance.
• Supervise and support on-site security personnel.
• Coordinate staffing schedules and maintain proper site coverage.
• Ensure officers are following post orders, site procedures, and company policies.
• Serve as the primary point of contact for site management and HOA representatives.
• Monitor and oversee gate access control operations.
• Review incident reports and ensure accurate documentation.
• Conduct site inspections and address security concerns proactively.
• Train, mentor, and evaluate security personnel.
• Assist with investigations and follow-up on security-related incidents.
• Provide exceptional customer service to residents, guests, vendors, and contractors.

Responsibilities

• Oversee daily security operations at the HOA community site.
• Ensure full site coverage and manage staff scheduling.
• Maintain client satisfaction and a safe environment for residents, guests, and visitors.
• Supervise on-site security personnel and ensure adherence to post orders.
• Coordinate staffing and monitor gate access control operations.
• Review incident reports and document findings.
• Train, mentor, and evaluate security staff.
• Assist with investigations and security-related follow-ups.

Skills

Leadership

Supervision

Communication

Customer service

Conflict resolution

Incident reporting

Gate access control

Education

GED or High School Diploma

Job description

St. Moritz Security Services, Inc. is seeking an experienced Site Security Manager to supervise security operations at a residential HOA community in Sanford, North Carolina.

The role leads daily activities, ensures site coverage, and maintains high client satisfaction while protecting residents, guests, and visitors. Responsibilities include directing on-site personnel, coordinating shifts, enforcing post orders, and overseeing gate access control.