HOA/PM Admin Assistant

Atwood Management

Mankato (MN)

On-site

USD 35,000 - 45,000

Full time

14 days+

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Benefits offered by this job

Paid holidays

PTO/ESST

Paid vacation

Health insurance

Dental insurance

Vision insurance

Lifestyle benefits

Pet insurance

Retirement plan with company match

Job summary

A property management company in Mankato is seeking an Administrative Assistant to support HOA & Property Management teams. Responsibilities include answering inquiries, organizing digital files, and preparing correspondence. The ideal candidate is warm, organized, and has customer service experience. This role offers competitive benefits and emphasizes collaboration and personal growth.

Qualifications

Experience in customer service or administrative support preferred.
Strong organizational and problem-solving skills.
Ability to lift up to 20 lbs.
Valid U.S. driver's license.
Ability to pass a background check.

Responsibilities

Answer phones, emails, walk-ins, and chat messages professionally.
Keep digital files accurate, organized, and complete.
Monitor shared inboxes and ensure inquiries are handled.
Prepare correspondence, notices, and packets for HOA management.
Track rental license renewals for the Property Management team.

Skills

Customer service experience

Organizational skills

Problem-solving skills

Clear communication

Comfortable with technology

Tools

Outlook

Teams

AppFolio

Job description

Be the go-to support for our HOA & Property Management teams. As our Administrative Assistant, you’ll handle questions, organize files, track key documents, and keep everything running smoothly—all with a warm, solution-focused approach. If you thrive on details and fast-paced variety, this role is for you.

As our Administrative Assistant for HOA & Property Management, you’ll be the calm, capable voice and face that homeowners and tenants rely on. You’ll work side-by-side with our HOA and Property Management teams to support everything from answering questions and resolving issues to organizing digital files and tracking important documents. This is a role for someone who finds joy in the details, thrives in a fast-paced environment, and knows how to deliver warm, solution-focused service every time.

Here’s A Glimpse Of Your Day-To-Day

Be the first point of contact—answering phones, emails, walk-ins, and chat messages with professionalism and positivity
Keep digital files accurate, organized, and complete
Monitor shared inboxes and ensure inquiries are handled or delegated and followed up
Support the HOA management team by preparing correspondence, notices and packets and tracking activities
Support the Property Management team by monitoring and renewing rental licenses
Help ensure consistent application of Fair Housing standards and local regulations

What You Bring

You’re the type of person who gets satisfaction from crossing things off a to-do list, jumping in to help, and finding better ways to get things done. You balance people skills with task focus—and you never forget the human side of the work.

We’re Looking For Someone Who Is

Warm, welcoming, and hospitality-driven
Exceptionally organized and detail-focused
Confident managing multiple priorities at once
Clear and professional in both written and verbal communication
Comfortable with technology (Outlook, Teams, AppFolio a plus!)
A great teammate who thrives in a collaborative environment

What We’re Looking For

Experience in customer service, or admin support (preferred)
Strong organizational and problem-solving skills
Ability to lift up to 20 lbs.
Valid U.S. driver’s license
Ability to pass a background check

What We Offer

At Atwood Management, we’re passionate about people—our residents, our clients, and our team. We know that how people feel matters. That’s why we’re committed to creating a workplace that values your time, your contributions, and your growth.

Here’s what you can expect: