HOA Manager (Mansfield, TX) Hybrid

Allied Property Management; Mansfield (TX); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Paid time off

Health, dental and vision insurance

401(k) with matching

Employee Assistance Program

Referral bonus program

Life insurance

Career development opportunities

Job summary

Allied HOA in Mansfield, TX is seeking an experienced HOA Manager to oversee portfolio management and administration for a homeowners association. This hybrid role requires strong leadership, problem solving, and customer service skills to support Board/owners and vendors.

The position emphasizes compliance with governing documents, budget coordination, and coordination with accounting on bills and reserve studies. Two years of HOA experience and CMCA certification are preferred.

Qualifications

• Minimum of two years of related HOA experience required.
• HOA management CMCA certification preferred.

Responsibilities

• Ensure compliance with HOA governing documents, policies, and procedures.
• Maintain regular and effective communication with Board, members, and vendors.
• Collaborate with Board to determine community priorities.
• Maintain positive public relations with Directors, homeowners, vendors and staff.
• Respond to emails, letters, and log calls from Board, committees and homeowners.
• Send notices of meetings, updates, and violations.
• Update Board on industry developments and reserve studies.
• Assist with budgeting and financial reporting to the Board.

Skills

Customer service minded

Professional attitude

Strong written and verbalcommunication

Resourceful and proactive

Patient and detail oriented

Organized

Follow company policies

Team collaboration

Punctual and reliable

Education

CMCA certification

Job description

Allied HOAis looking for an experienced Home Owner Association (HOA) Manager to join our growing team! This is a great opportunity to work for a growing company which offers excellent benefits, training, and the chance to work with a successful team of high performers.

This HOA Community Association Manager is responsible for overseeing the portfolio management and administration of the property of a homeowners association (HOA). This position requires an experienced leader with a strong background in the HOA management industry, who is a strong problem solver with excellent customer service skills.

This is a hybrid position.

• Paid Time-off and holidays
• Health, dental and vision insurance including telemedicine coverage
• 401(k) Retirement Savings Plan and matching (we contribute to your retirement!)
• Company paid – Employee Assistance Program
• Employee Referral Bonus Program
• Company Paid Life Insurance
• Career development and advancement opportunities

Position Summary:

• Ensure compliance with HOA governing documents, policies, and procedures
• Maintains regular and effective communication with the Board of Directors, association members/owners, and vendors
• Confers with representatives of Homeowners' Association or Board of Directors to collaborate and determine community priorities
• Maintains excellent public relations and interacts with Board of Directors, Homeowners, vendors and co-workers in a positive, respectful and professional manner at all times
• Respond to emails, letters and log calls from Board of Directors, Committee Members and Homeowners
• Sends notices of HOA meetings, community updates and violations
• Updates the Board of Directors on current industry developments
• Assists accounting team to ensure HOA bills are paid correctly and on time
• Partners with accounting to create an annual budget for the Board of Director review and implement the approved budget
• Implements and tracks Reserve Studies and presents the Board of Directors with recommendations
• Refer the Board of Directors to other professional advisors (e.g. attorneys, CPAs, engineers)
• Obtain bids and contract services with vendors such as landscapers, exterminators, trash collectors, major repair contractors, utility service repairers, and swimming pool management personnel. Inspect and maintain common elements within agreed parameters
• Attends board meetings, presents monthly financial report, and assists in administrative tasks
• In conjunction with the Accounting Department maintain electronic files/records for members of the association/owner
• Approves property resale certificates
• Resolve urgent and/or critical situations
• Conduct monthly CCR inspections and process violations in the software system

Qualifications:

• Minimum of two years of related experience
• HOA management CMCA certification (preferred)

Skills and Abilities:

• Customer service minded
• High degree of professionalism and “can do” attitude
• Professional attitude and appearance
• Strong written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Patient, organized, and detail oriented
• Excellent communications and listening skills
• High level of organization and ability to prioritize tasks
• Able to follow company policies as well as federal, state and local laws
• Able to work harmoniously with colleagues, customers and vendors
• Able to reliably attend work by arriving on time and remain actively engaged to complete work responsibilities during assigned work hours

This job description does not imply that the above functions are the only tasks that may be performed. Individuals will be expected to follow any other job-related instructions and perform any other job-related tasks as directed by management or their immediate supervisor.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodationmay be made to enable individuals with disabilities to perform the essentia