HOA General Manager — Onsite, Budget & Projects Lead

Associa; Woodbridge (VA); On-site; USD 115,000 - 125,000; Full time

Job summary

Associa is seeking an experienced HOA General Manager to oversee a large-scale community in Woodbridge, VA. This onsite role coordinates office operations, administrative tasks, maintenance projects, and capital improvements, acting as the liaison among homeowners, the board, staff, and vendors.

The ideal candidate will have 3+ years of community association experience, be customer service oriented, and capable of budgeting, financial reporting, and managing multiple projects.

Qualifications

• 3+ years of community association experience.
• Willingness to obtain CMCA, AMS, or PCAM (company paid).
• Customer service driven and team oriented.
• Strong budgeting and financial interpretation skills.
• Effective project management and communication skills.

Responsibilities

• Implement Board policy and governance initiatives within the management agreement scope.
• Walk and inspect the community; ensure maintenance and compliance with rules.
• Issue violation notices to homeowners and ensure corrections.
• Meet homeowners, board members, and vendors/contractors.
• Research and respond to inquiries in person, by phone, and email.
• Enter and update data in the database; track documents and information.
• Create and manage budgets; review financial reports and reserves.
• Submit RFPs, manage bidding and vendor selection, and develop relationships.
• Prioritize maintenance requests and coordinate vendors for onsite work.
• Prepare board packages and coordinate monthly/annual meetings.
• Distribute weekly communications to homeowners about maintenance and guidelines.
• Assist homeowners with architectural review forms and board decisions.

Skills

Customer service

Team oriented

Initiative

Communication

Project management

Budgeting

Financial analysis

Vendor management

Education

CMCA/AMS/PCAM certification

Job description

Associa is seeking an experienced HOA General Manager to oversee a large-scale community in Woodbridge, VA. This onsite role coordinates office operations, administrative tasks, maintenance projects, and capital improvements, acting as the liaison among homeowners, the board, staff, and vendors.

The ideal candidate will have 3+ years of community association experience, be customer service oriented, and capable of budgeting, financial reporting, and managing multiple projects.