HOA General Manager - East Denver

WRMC, Inc.; Denver (CO); On-site; USD 77,000 - 94,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Short term disability (STD)

Long term disability (LTD)

Employee assistance program (EAP)

Identity theft protection

Pet insurance

Retirement

Paid Time Off (PTO)

Job summary

Worth Ross Management Company (WRMC) is seeking an experienced General Manager to lead operations at a premier condominium community in East Denver. This high-visibility role focuses on delivering exceptional resident experiences, ensuring operational excellence, and partnering with the Board of Directors.

The ideal candidate will be a strategic, hands-on leader with strong financial acumen, superb communication, and a track record of building high-performing teams in a service-focused

Qualifications

• CMCA certification preferred.
• At least 3 years of experience as a General Manager in a high-rise HOA community or Multifamily.
• Excellent communication skills and adaptability.
• Solo operation; highly proactive.
• Experience in property management, community association management, or hospitality leadership.
• Proven experience working with Boards of Directors and residential communities.
• Strong financial acumen, including budgeting and interpreting financial statements.
• Highly organized with the ability to manage multiple priorities in a fast-paced environment.
• Knowledge of compliance, governance, and community operations best practices.
• High school diploma required; bachelor’s degree in business or related field preferred.

Responsibilities

• Serve as the primary liaison between the Board of Directors, homeowners, and WRMC.
• Lead day-to-day operations, ensuring seamless and elevated resident experience.
• Oversee budgeting, forecasting, and expense management.
• Prepare and present the annual budget to the Board.
• Conduct regular property inspections to ensure quality and maintenance standards.
• Manage vendor relationships, contracts, and performance to ensure service excellence.
• Lead bidding process for third-party services and oversee special projects.
• Supervise, mentor, and develop on-site staff, fostering a collaborative and professional culture.
• Ensure compliance with governing documents, policies, and applicable laws and regulations.
• Oversee community meetings, annual elections, and Board communications.
• Respond to emergencies and provide on-call support as needed.

Skills

Communication skills

Budgeting

Leadership

Operations management

Team mentorship

Board relations

Education

High school diploma

Bachelor's degree in business or related field

Job description

SCHEDULE: Monday to Friday, from 8:00 AM to 5:00 PM. Availability for on-call duty is required 24/7, including monthly night board meetings and working sessions.

SALARY: $85,000 per year

LOCATION: East Denver, Hale neighborhood, near Belleview Park

About Us

Worth Ross Management Company (WRMC) is an award-winning leader in luxury multifamily and HOA management. We are known for delivering exceptional service, maintaining high standards, and creating welcoming communities where residents truly feel at home. Our teams are the heart of our success, and we value professionalism, attention to detail, and a genuine commitment to service.

About The Role

We\'re seeking an experienced and service-driven General Manager to lead operations at a premier condominium community. This is a high-visibility leadership role responsible for delivering exceptional resident experiences, ensuring operational excellence, and partnering closely with the Board of Directors. The ideal candidate is a strategic, hands-on leader with strong financial acumen, outstanding communication skills, and a passion for building high-performing teams in a service-focused environment.

What You\'ll Do

• Serve as the primary liaison between the Board of Directors, homeowners, and WRMC
• Lead all day-to-day operations, ensuring a seamless and elevated resident experience
• Oversee financial performance, including budgeting, forecasting, and expense management
• Prepare and present the annual budget and provide ongoing financial insights to the Board
• Conduct regular property inspections to ensure compliance with quality and maintenance standards
• Manage vendor relationships, contracts, and performance to ensure service excellence
• Lead the bidding process for third-party services and oversee special projects
• Supervise, mentor, and develop on-site staff, fostering a collaborative and professional culture
• Ensure compliance with governing documents, policies, and applicable laws and regulations
• Oversee community meetings, annual elections, and Board communications
• Respond to emergencies and provide on-call support as needed

What You Need to Succeed

• CMCA certification preferred
• At least 3 years of experience as a General Manager in a high-rise HOA community or Multifamily
• Must possess excellent communication skills and be open and adaptable
• We are looking for a highly proactive individual to take on this role, as it is a solo operation
• Experience in property management, community association management, or hospitality leadership
• Proven experience working with Boards of Directors and residential communities
• Strong financial acumen, including budgeting and interpreting financial statements
• Highly organized with the ability to manage multiple priorities in a fast-paced environment
• Knowledge of compliance, governance, and community operations best practices
• High school diploma required; bachelor\'s degree in business or related field preferred

Benefits

• Medical
• Dental
• Vision
• Short term disability (STD)
• Long term disability (LTD)
• Employee assistance program (EAP)
• Identity theft protection
• Pet insurance
• Retirement
• Paid Time Off (PTO)