HOA General Manager — On-Call Operations & Resident Experience

WRMC, Inc.; Denver (CO); On-site; USD 77,000 - 94,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Short term disability (STD)

Long term disability (LTD)

Employee assistance program (EAP)

Identity theft protection

Pet insurance

Retirement

Paid Time Off (PTO)

Job summary

Worth Ross Management Company (WRMC) is seeking an experienced General Manager to lead operations at a premier condominium community in East Denver. This high-visibility role focuses on delivering exceptional resident experiences, ensuring operational excellence, and partnering with the Board of Directors.

The ideal candidate will be a strategic, hands-on leader with strong financial acumen, superb communication, and a track record of building high-performing teams in a service-focused

Qualifications

• CMCA certification preferred.
• At least 3 years of experience as a General Manager in a high-rise HOA community or Multifamily.
• Excellent communication skills and adaptability.
• Solo operation; highly proactive.
• Experience in property management, community association management, or hospitality leadership.
• Proven experience working with Boards of Directors and residential communities.
• Strong financial acumen, including budgeting and interpreting financial statements.
• Highly organized with the ability to manage multiple priorities in a fast-paced environment.
• Knowledge of compliance, governance, and community operations best practices.
• High school diploma required; bachelor’s degree in business or related field preferred.

Responsibilities

• Serve as the primary liaison between the Board of Directors, homeowners, and WRMC.
• Lead day-to-day operations, ensuring seamless and elevated resident experience.
• Oversee budgeting, forecasting, and expense management.
• Prepare and present the annual budget to the Board.
• Conduct regular property inspections to ensure quality and maintenance standards.
• Manage vendor relationships, contracts, and performance to ensure service excellence.
• Lead bidding process for third-party services and oversee special projects.
• Supervise, mentor, and develop on-site staff, fostering a collaborative and professional culture.
• Ensure compliance with governing documents, policies, and applicable laws and regulations.
• Oversee community meetings, annual elections, and Board communications.
• Respond to emergencies and provide on-call support as needed.

Skills

Communication skills

Budgeting

Leadership

Operations management

Team mentorship

Board relations

Education

High school diploma

Bachelor's degree in business or related field

Job description

Worth Ross Management Company (WRMC) is seeking an experienced General Manager to lead operations at a premier condominium community in East Denver. This high-visibility role focuses on delivering exceptional resident experiences, ensuring operational excellence, and partnering with the Board of Directors.

The ideal candidate will be a strategic, hands-on leader with strong financial acumen, superb communication, and a track record of building high-performing teams in a service-focused