HOA Front Desk & Community Concierge

CCMC; Bellevue (AL); On-site; USD 30,000 - 38,000; Full time

Job summary

CCMC is seeking a Receptionist to be the primary contact for homeowners, vendors, and visitors, delivering friendly customer service and reliable administrative support at the front desk. You will handle payments, documentation, and communications, support Community Managers, and maintain organized records and service standards in a professional office environment.

The role requires attention to detail, confidentiality, and the ability to multitask in a fast-paced HOA office, with emphasis on

Qualifications

• High school diploma or equivalent required.
• Minimum of one (1) year of experience in a receptionist, front desk, customer service, or administrative support role.
• Basic understanding of office procedures, recordkeeping, and customer service best practices.

Responsibilities

• Greet homeowners and visitors in a professional, courteous, and customer-focused manner.
• Respond to walk-in inquiries and direct to appropriate staff or departments.
• De-escalate tense situations while adhering to company policies and procedures.

Skills

Customer service

De-escalation

Communication

Organization

Multi-tasking

Confidentiality

Education

High school diploma or equivalent

Tools

Property management software

Email/data entry systems

Job description

CCMC is seeking a Receptionist to be the primary contact for homeowners, vendors, and visitors, delivering friendly customer service and reliable administrative support at the front desk. You will handle payments, documentation, and communications, support Community Managers, and maintain organized records and service standards in a professional office environment.

The role requires attention to detail, confidentiality, and the ability to multitask in a fast-paced HOA office, with emphasis on