HOA Facilities Lead: Maintenance & Member Services

Makena Shared Services LLC; United States; On-site; USD 70,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Benefits

401k Contribution

Paid Time Off and Paid Holidays

Professional development and upwardMob

Job summary

Makena Golf & Beach Club seeks an HOA Facilities Supervisor to lead and guide the HOA team, ensuring high service levels for members and guests. This role oversees maintenance scheduling, coordination of tasks, and quality control across common areas under direction of the HOA Director.

The ideal candidate brings teamwork, strong communication, and a proactive service mindset to deliver exceptional experiences within a private club environment.

Qualifications

• Ability to read, write, speak and understand English; additional languages preferred.
• Must be able to lift up to 50lbs.
• Positive attitude, professional demeanor, and exceptional communication and interpersonal skills.
• Knowledge of and ability to operate computer.

Responsibilities

• Assist with oversight of the HOA team.
• Create the monthly project schedule around business needs and occupancy.
• Assign maintenance requests and tasks amongst the maintenance team as needed.
• Ensure that projects are completed in a detailed and timely manner.
• Assist with oversight of building maintenance, common area cleaning, electrical, staining and painting assessments/repairs in HOA areas at the direction of HOA Director.
• Always provide exceptional service and communication with homeowners, members, rental guests, and team members.
• Execute member requests promptly and with professional demeanor.
• Inspect all work to ensure the highest quality of service.
• Respond and report any emergency needs to the HOA Director.
• Maintain a safe and orderly work environment.

Skills

Teamwork

Communication

English proficiency

Physical stamina

Customer service

Tools

Computer literacy

Job description

Makena Golf & Beach Club seeks an HOA Facilities Supervisor to lead and guide the HOA team, ensuring high service levels for members and guests. This role oversees maintenance scheduling, coordination of tasks, and quality control across common areas under direction of the HOA Director.

The ideal candidate brings teamwork, strong communication, and a proactive service mindset to deliver exceptional experiences within a private club environment.