HOA Compliance Driver - Field Operations

Spectrum Association Management; Fort Worth (TX); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Company Fleet Car Provided

Forty paid hours per year for communal

5 weeks of PTO

Medical, Dental, Vision, 401k

Job summary

Spectrum Association Management is seeking a Compliance Driver responsible for regularly driving to the communities we manage to inspect homes for compliance. The role mainly involves driving in a company vehicle, with occasional use of a personal car for scheduled drives and mileage reimbursement when applicable.

Ideal candidates will be comfortable de-escalating conflicts with upset homeowners and will receive training to handle such situations.

Qualifications

• Must be computer literate and familiar with Microsoft Word and Excel.
• Understand how to enter data into databases and iPads.

Responsibilities

• Improve service by recommending improved processes and identifying new product and service applications.
• Work with homeowners regarding various issues involving compliance and resolution of those issues.
• Respond to customer inquiries by understanding the inquiry, reviewing previous inquiries, researching information, and ensuring customer understanding.
• Continually increase job knowledge by participating in educational opportunities and reading governing documents.
• Some properties may require walking areas of the property.
• If vehicle is unavailable, drive your personal vehicle with mileage reimbursement.
• Some walking requirements for certain communities

Skills

Conflict Resolution

Customer Service

Time Management

Problem Solving

Communication Skills

Tools

Microsoft Word

Microsoft Excel

Database Entry

iPad Data Entry

Job description

Spectrum Association Management is seeking a Compliance Driver responsible for regularly driving to the communities we manage to inspect homes for compliance. The role mainly involves driving in a company vehicle, with occasional use of a personal car for scheduled drives and mileage reimbursement when applicable.

Ideal candidates will be comfortable de-escalating conflicts with upset homeowners and will receive training to handle such situations.