HOA Community & Office Support Specialist

Associa; Myrtle Beach (SC); On-site; USD 30,000 - 42,000; Full time

Job summary

Waccamaw Management, an Associa company, is hiring a Community Specialist for its Myrtle Beach, SC location. The role supports daily office activities, handles customer service tasks, and interacts with homeowners and board members under moderate supervision.

The position focuses on administrative duties, data maintenance, mail processing, and coordination of board materials, with opportunities to assist community managers and handle special projects as needed.

Qualifications

• High School Diploma or GED required.
• 1+ years of office support or administrative experience.
• Excellent communication skills with proven conflict resolution experience.
• Service-driven and team oriented.
• Strong attention to detail and ability to maintain confidentiality.
• Proficient in Microsoft Office (Word, Excel, Outlook).

Responsibilities

• Update and file association documents for Community Managers. Arrange for delivery and pick up of documents from storage when necessary.
• Update homeowner and association information in the database and shared files.
• Process and distribute incoming and outgoing mail for the office and associations.
• Process print jobs, scanning and faxing as general office support when needed.
• Organize and prepare correspondence relating to association business.
• Receive and respond to incoming calls from homeowners, board members and vendors.
• Follow through on various requests.
• Review invoices for completeness/accuracy of charges and prepare payable vouchers for manager’s approval if not completed by Telephone Operator.
• Prepare and assist community managers with monthly board packages and in‑house mailings.
• Relieve concierge/reception on an as needed basis.
• Other duties as assigned.

Skills

Communication

Conflict Resolution

Service Minded

Team Player

Attention to Detail

Confidentiality

Organization

Time Management

Leadership

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Waccamaw Management, an Associa company, is hiring a Community Specialist for its Myrtle Beach, SC location. The role supports daily office activities, handles customer service tasks, and interacts with homeowners and board members under moderate supervision.

The position focuses on administrative duties, data maintenance, mail processing, and coordination of board materials, with opportunities to assist community managers and handle special projects as needed.