HOA Community Manager | Board Liaison & Operations

PMP Management; Irvine (CA); On-site; USD 65,000 - 100,000; Full time

Job summary

PMP Management is seeking a Community Manager for the Orange County Division to oversee multiple HOAs and partner with a dedicated team. The role focuses on board liaison, governance, and operational excellence across communities in California.

The ideal candidate has HOA management experience, CMCA certification preferred, and strong customer service and budgeting skills to deliver exceptional service to homeowners and associations.

Qualifications

• 4 Year College Degree preferred.
• 2 Years of HOA portfolio or on-site manager experience preferred.
• CMCA certification preferred.
• Extraordinary customer service skills.
• Proficient in Microsoft Word, Excel, and Outlook.
• Able to quickly learn and understand company software programs.
• Proficient in reviewing and understanding budgets and financial statements.

Responsibilities

• Acts as or oversee the primary liaison with the Association Board of Directors and homeowners.
• Oversee the operation and administration of the Association in accordance with the management agreement and the Association’s policies and procedures.
• Perform administrative and management duties as requested by the Board of Directors and in accordance with the management agreement.
• Ensure PMP Management tools are being effectively utilized such as maintenance calendar, action item tracker, financial summaries, delinquency tracker, etc.
• Review monthly financial reports and financial summaries.
• Provide and/or oversee recommendations to the Association’s Board of Directors and committees on items that need to be addressed within the community.
• Set-up, attend and facilitate Board meetings as per PMP standard.
• Prepare Board packages according to PMP’s “Absolutes” and standard.
• Assist Board of Directors/Architectural Review Board with the architectural review process and/or routine inspections as necessary.
• Coordinate and/or oversee inspection of building facilities and/or common area and arrange appropriate follow up actions as required.
• Conduct walks/inspections of the communities as required in the management contract.
• Other duties as assigned.

Skills

HOA management experience

Exceptional customer service

Able to learn company software quickly

Strong organizational skills

Excellent communication skills

Education

4 Year College Degree preferred

CMCA certification preferred

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

PMP Management is seeking a Community Manager for the Orange County Division to oversee multiple HOAs and partner with a dedicated team. The role focuses on board liaison, governance, and operational excellence across communities in California.

The ideal candidate has HOA management experience, CMCA certification preferred, and strong customer service and budgeting skills to deliver exceptional service to homeowners and associations.