HOA Community Association, Manager

Bethyl Laboratories, Inc; Mansfield (TX); Hybrid; USD 55,000 - 85,000; Full time

Benefits offered by this job

Paid Time-off and holidays

Health, dental and vision insurance in

401(k) Retirement Savings Plan and 401

Company paid – Employee Assistance P

Employee Referral Bonus Program

Company Paid Life Insurance

Career development and advancement

Job summary

Allied HOA is seeking an experienced HOA Manager to oversee portfolio management and administration for a homeowners association. This hybrid role requires strong leadership, problem-solving, and exceptional customer service to support the Board, members, and vendors.

You will drive compliance, manage communications, assist with budgeting, and coordinate bid processes while maintaining professional relations and timely reporting.

Qualifications

• Minimum of two years of related experience.
• HOA management CMCA certification (preferred).

Responsibilities

• Ensure compliance with HOA governing documents, policies, and procedures.
• Maintains regular and effective communication with the Board of Directors, association members/owners, and vendors.
• Collaborates with Board/Directors to determine community priorities.
• Maintains positive, professional interactions with Board, homeowners, vendors, and coworkers.
• Responds to emails, letters and logs calls from Board, Committee Members and homeowners.
• Sends notices of HOA meetings, updates and violations.
• Updates the Board on current industry developments.
• Assists accounting to ensure HOA bills are paid on time and supports budgeting.
• Implements Reserve Studies and presents recommendations to the Board.
• Coordinates with vendors for bids and contracts; inspects and maintains common elements.
• Attends board meetings and presents monthly financial reports.
• Maintains electronic member records with the Accounting Dept.
• Approves resale certificates and resolves urgent situations.
• Conducts CCR inspections and processes violations in the software system.

Skills

Customer service

Professionalism

Communication

Organization

Time management

Problem solving

Education

CMCA certification

Job description

Allied HOAis looking for an experienced Home Owner Association (HOA) Manager to join our growing team! This is a great opportunity to work for a growing company which offers excellent benefits, training, and the chance to work with a successful team of high performers.

This HOA Community Association Manager is responsible for overseeing the portfolio management and administration of the property of a homeowners association (HOA). This position requires an experienced leader with a strong background in the HOA management industry, who is a strong problem solver with excellent customer service skills.

This is a hybrid position

• Paid Time-off and holidays
• Health, dental and vision insurance including telemedicine coverage
• 401(k) Retirement Savings Plan and matching (we contribute to your retirement!)
• Company paid – Employee Assistance Program
• Employee Referral Bonus Program
• Company Paid Life Insurance
• Career development and advancement opportunities

Position Summary:

• Ensure compliance with HOA governing documents, policies, and procedures.
• Maintains regular and effective communication with the Board of Directors, association members/owners, and vendors
• Confers with representatives of Homeowners' Association or Board of Directors to collaborate and determine community priorities
• Maintains excellent public relations and interacts with Board of Directors, Homeowners, vendors and co-workers in a positive, respectful and professional manner at all times
• Respond to emails, letters and log calls from Board of Directors, Committee Members and Homeowners
• Sends notices of HOA meetings, community updates and violations
• Updates the Board of Directors on current industry developments
• Assists accounting team to ensure HOA bills are paid correctly and on time
• Partners with accounting to create an annual budget for the Board of Director review and implement the approved budget
• Implements and tracks Reserve Studies and presents the Board of Directors with recommendations.
• Refer the Board of Directors to other professional advisors (e.g. attorneys, CPAs, engineers)
• Obtain bids and contract services with vendors such as landscapers, exterminators, trash collectors, major repair contractors, utility service repairers, and swimming pool management personnel. Inspect and maintain common elements within agreed parameters
• Attends board meetings, presents monthly financial report, and assists in administrative tasks.
• In conjunction with the Accounting Department maintain electronic files/records for members of the association/owner
• Approves property resale certificates
• Resolve urgent and/or critical situations
• Conduct monthly CCR inspections and process violations in the software system

Qualifications:

• Minimum of two years of related experience.
• HOA management CMCA certification (preferred)

Skills and Abilities:

• Customer service minded
• High degree of professionalism and “can do” attitude
• Professional attitude and appearance
• Strong written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Patient, organized, and detail oriented
• Excellent communications and listening skills
• High level of organization and ability to prioritize tasks
• Able to follow company policies as well as federal, state and local laws
• Able to work harmoniously with colleagues, customers and vendors
• Able to reliably attend work by arriving on time and remain actively engaged to complete work responsibilities during assigned work hours.

This job description does not imply that the above functions are the only tasks that may be performed. Individuals will be expected to follow any other job-related instructions and perform any other job-related tasks as directed by management or their immediate supervisor.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodationmay be made to enable individuals with disabilities to perform the essential duties.