HOA/COA Portfolio Manager

HOA Talent; Chicago (IL); Hybrid; USD 70,000 - 80,000; Full time

Benefits offered by this job

Healthcare

Retirement plan

Generous PTO

Hybrid schedule after training

Wellness program

Team outings

Job summary

Hales Property Management is seeking a Community Association Manager to oversee a portfolio of condominium and HOA assets in Chicago. The role includes day-to-day operations, guiding boards, vendor management, and financial oversight, with in-person work for the initial six months and a hybrid schedule after training.

The ideal candidate has 3+ years in HOA/property management, strong organizational skills, and proficiency with Microsoft Office and property management software.

Qualifications

• 3+ years of property management, HOA management, condominium management, or residential portfolio management experience.
• Experience working directly with homeowners, residents, or HOA Boards.
• Experience managing vendors, maintenance projects, and property operations.
• Strong organizational skills with the ability to manage multiple priorities.

Responsibilities

• Serve as primary contact for HOA Boards and homeowners across your portfolio.
• Attend Board meetings and guide sound decision-making.
• Prepare clear management reports and communications.
• Coordinate maintenance, repairs, and vendor services across properties.
• Manage capital improvement and construction projects from bid to completion.

Skills

Excellent communication

Customer service

Problem solving

Independent work

Attention to detail

Microsoft Office

Education

Illinois CAM License or CMCA certification

Tools

Microsoft Office

Property management software

Job description

HOATalent is hiring on behalf of Hales Property Management

Role: Community Association Manager

Salary: $70,000 - $80,000/year, plus bonuses ($6,000-$12,000 estimated bonus and commission)

Location: Chicago, IL(in-person for 6 months; hybrid schedule after training period)

About the Role

As a Community Association Manager (CAM), you'll be the go-to partner for a portfolio of condominium and homeowner associations — the person Boards and homeowners trust to keep things running smoothly. You'll manage day-to-day operations, guide Boards through decisions, oversee vendors and projects, and help associations stay financially healthy. If you like variety, relationship-building, and seeing tangible results from your work, this role offers all three.

What You'll Do

HOA & Condo Portfolio Management

• Serve as the primary point of contact for HOA Boards and homeowners across your portfolio
• Attend Board meetings and help guide sound decision-making
• Prepare clear management reports and communications
• Ensure associations operate in line with their governing documents and rules

Property Operations & Maintenance

• Coordinate maintenance, repairs, and vendor services across properties
• Conduct regular inspections and quality control reviews
• Manage capital improvement and construction projects from bid to completion
• Solicit vendor bids, evaluate proposals, and oversee contractor performance
• Step in on emergency or after-hours property issues as needed

Financial & Administrative Oversight

• Assist with annual budgets and long-term reserve planning
• Review financial statements, invoices, and operating expenses
• Monitor vendor contracts and association expenditures
• Support associations' long-term financial health

Relationships & Leadership

• Build genuine, trusted relationships with residents, Boards, vendors, and internal teams
• Resolve homeowner concerns with professionalism and care
• Keep association records accurate and well-organized
• Bring ideas to the table that make operations run better

Required Experience

• 3+ years of property management, HOA management, condominium management, or residential portfolio management experience
• Experience working directly with homeowners, residents, or HOA Boards
• Experience managing vendors, maintenance projects, and property operations
• Strong organizational skills with the ability to manage multiple priorities

Preferred Qualifications

• Illinois CAM License or CMCA certification
• Experience managing condominium or HOA portfolios
• Construction, maintenance, or capital project management experience
• Financial reporting, budgeting, and contract management experience
• Familiarity with HOA governing documents and Board meeting processes

Skills & Competencies

• Excellent communication and customer service skills
• Strong problem-solving and conflict resolution abilities
• Ability to work independently in a fast-paced environment
• Strong attention to detail and time management
• Proficiency with Microsoft Office (Outlook, Excel, Word)
• Experience with property management software is a plus

Schedule:

• First 6 months (training period):In-office 5 days per week
• After 6 months:Eligible for up to 4 work-from-home days per week

Why You'll Love Working Here

• Competitive pay ($70K–$80K) plus performance bonuses
• Industry-leading healthcare: medical, dental, life insurance, and HSA
• Retirement savings plan
• Generous PTO
• Flexible, hybrid schedule after training
• Corporate-sponsored wellness program
• Quarterly company outings and events