HOA Assistant Manager: Community Operations & Compliance

Priestley-Management-Company; Cavalier Woods (NC); On-site; USD 42,000 - 65,000; Full time

Job summary

Priestley Management Company in Wilmington, NC seeks an Assistant Association Manager to support day-to-day operations for homeowner associations. You will coordinate, document, and track inspections, manage work orders, and assist in board meeting preparation.

Candidates should have strong written and verbal communication, solid organizational skills, and proficiency with Microsoft Office. This full-time on-site role offers growth within a responsive team and opportunities to contribute to

Qualifications

• Excellent written and verbal communication skills.
• Strong conflict resolution abilities.
• Customer service mindset with professional etiquette.
• Ability to multi-task and manage time effectively.
• Outstanding organizational skills with keen attention to detail.

Responsibilities

• Assist with coordinating, performing, and documenting community inspections for capital improvements/maintenance projects and/or violations.
• Understand governing documents, architectural guidelines, maintenance responsibilities and policies.
• Communicate with customer service team on creating, managing, and closing work orders.
• Handle violation letters and fines, close violations.
• Communicate with board members, committee members, and homeowners.
• Handle architectural request documentation and correspondence with committee members and homeowners.
• Fulfill questionnaire orders.
• Track and update Association insurance and vendor insurance.
• Manage clubhouse rentals and access systems.
• Scan and maintain association files.
• Update Board information, committee directories, and FAQs.
• Assist in preparation of board meeting packages, community mailings, and meeting scheduling.
• Provide support creating newsletters and community notices.
• Update Association websites including monthly financials, board/annual meeting minutes, calendar events, amendments to guidelines/governing documents.

Skills

Strong written/verbal communication

Conflict resolution

Customer service

Multi-tasking/time management

Organizational skills/attention to be

Microsoft Office

Tools

Microsoft Office

Job description

Priestley Management Company in Wilmington, NC seeks an Assistant Association Manager to support day-to-day operations for homeowner associations. You will coordinate, document, and track inspections, manage work orders, and assist in board meeting preparation.

Candidates should have strong written and verbal communication, solid organizational skills, and proficiency with Microsoft Office. This full-time on-site role offers growth within a responsive team and opportunities to contribute to