HOA Administrative Assistant & Community Liaison

Associa; Carlsbad (CA); On-site; USD 27,552 - 34,440; Full time

Job summary

Associa, a leader in community management with a nationwide presence, is seeking an Assistant Community Manager in Carlsbad, CA. This role provides clerical and administrative support to the Community Manager and serves as the liaison to homeowners, vendors, and board members, handling communication and document flow.

Responsibilities include preparing agendas, managing board meeting packages, processing annual disclosures and notices, updating C3 records, handling mail, and assisting with ARB

Qualifications

• High School Diploma or GED required.
• Associates Degree strongly preferred.
• At least one year of Customer Service experience is required.
• At least one year of Community Association Management or relevant experience is preferred.
• Proficient with Microsoft Office (Word, Excel, Outlook).
• Knowledge of communities, property, real estate, and HOAs.

Responsibilities

• Update and file association documents for Community Managers.
• Assist in preparing agendas, update management reports, and compile documents for Board meeting packages.
• Assist in preparing annual disclosure packages, annual meeting notifications, and annual financial statement packages for homeowners and arrange bulk mailing within required time frames.
• Update homeowner and association information in C3 and shared files.
• Process and distribute incoming and outgoing mail for the office and the associations.
• Process print jobs, scanning and faxing as general office support.
• Assist Community Manager with ARB application processing and perform on-site inspections as necessary.
• Assist with issuing key fobs, pool passes and processing access keys.

Skills

Professional customer service

Communication skills

Time management

Organization

Teamwork

Proactive/self-motivated

Education

High School Diploma or GED

Associates Degree preferred

Tools

Microsoft Office

Job description

Associa, a leader in community management with a nationwide presence, is seeking an Assistant Community Manager in Carlsbad, CA. This role provides clerical and administrative support to the Community Manager and serves as the liaison to homeowners, vendors, and board members, handling communication and document flow.

Responsibilities include preparing agendas, managing board meeting packages, processing annual disclosures and notices, updating C3 records, handling mail, and assisting with ARB