HOA Community Admin & Coordination Specialist

Associa; Walnut Creek (CA); On-site; USD 58,000 - 63,000; Full time

Job summary

Associa in Walnut Creek, CA is seeking a Community Association Manager Assistant to join our team. You will work closely with clients, vendors, and other Associa departments to support community management efforts in the Walnut Creek area.

Ideal candidates will have strong customer service skills, the ability to manage multiple projects, and familiarity with homeowners associations. This is a full-time hourly role with competitive benefits and growth opportunities within Associa.

Qualifications

• High School Diploma or GED required.
• Associates Degree strongly preferred.
• At least one year of Customer Service experience is required.
• Experience in Community Association Management or relevant field preferred.
• Knowledge of board roles and how they interface with homeowners requests.

Responsibilities

• Update and file association documents for Community Managers and arrange delivery/pick up as needed.
• Assist in preparing agendas, update management reports, and assemble Board meeting packages.
• Prepare annual disclosure packages and notices, and assist with annual financial statements and bulk mailing.
• Update homeowner and association information in C3 and shared files.
• Process incoming/outgoing office mail and perform general office support duties.
• Assist with ARB applications, on-site inspections, and issuing of access keys and passes.
• Prepare newsletters and notices to inform homeowners about maintenance or projects.

Skills

Customer service

Communication

Stakeholder coordination

Multi-project management

HOA knowledge

Education

High School Diploma or GED

Associates Degree strongly preferred

Tools

Microsoft Office

Job description

Associa in Walnut Creek, CA is seeking a Community Association Manager Assistant to join our team. You will work closely with clients, vendors, and other Associa departments to support community management efforts in the Walnut Creek area.

Ideal candidates will have strong customer service skills, the ability to manage multiple projects, and familiarity with homeowners associations. This is a full-time hourly role with competitive benefits and growth opportunities within Associa.