HIV Case Manager & Retention Coordinator (RW Part B/C)

The Wright Center; Scranton (Lackawanna County); On-site; USD 55,000 - 75,000; Full time

Job summary

The Wright Center in Scranton is seeking an RW Part B/C Medical Case Manager and Retention Coordinator to provide comprehensive case management for HIV patients and lead retention efforts within Part B and Part C programs.

You will assess needs, coordinate medical care, and support enrollment and eligibility processes while working with an interdisciplinary team to improve outcomes and viral suppression.

Qualifications

• Bachelor's degree in social work, psychology, sociology, or related field.
• Minimum of four (4) years in a related field in lieu of a degree.
• Knowledge of HIV preferred.
• Basic Life Support (BLS) certification required.
• Excellent verbal and written communication skills.
• Cultural competence with diverse populations, especially HIV/AIDS.

Responsibilities

• Conduct comprehensive assessments of clients’ medical, psychosocial, financial, and support service needs.
• Complete intake assessments, reassessments, recertifications, acuity scales, budgets, and all required case management documentation.
• Develop and implement individualized service coordination plans based on client needs.
• Coordinate access to medical care, including antiretroviral therapy and supportive services.
• Support medication adherence and provide education on treatment importance.
• Assist clients in navigating healthcare systems, insurance, and community resources.

Skills

HIV program knowledge

Care coordination

Data documentation

Advocacy

Interdisciplinary collaboration

BLS certification

Communication skills

Education

Bachelor's degree in social work or related field

4+ years experience in related field

Tools

CAREWare

EOS model

Job description

The Wright Center in Scranton is seeking an RW Part B/C Medical Case Manager and Retention Coordinator to provide comprehensive case management for HIV patients and lead retention efforts within Part B and Part C programs.

You will assess needs, coordinate medical care, and support enrollment and eligibility processes while working with an interdisciplinary team to improve outcomes and viral suppression.