HIV Case Manager: Advocate for Coordinated Community Care

Southwest Care Center; Santa Fe (NM); On-site; USD 45,000 - 65,000; Full time

Job summary

Southwest Care Center in Santa Fe, NM seeks a dedicated Case Manager to support patients across Santa Fe and Albuquerque clinics. You will conduct intake interviews, psychosocial assessments, and identify barriers to adherence while coordinating with a multidisciplinary team to plan comprehensive care.

Responsibilities include determining eligibility for health insurance and patient assistance, linking clients to community resources, managing EMR documentation, and handling prior authorizations.

Qualifications

• Experience in case management with psychosocial assessment and referrals.
• Ability to coordinate with health care teams and providers.
• Knowledge of health insurance eligibility and patient assistance programs.
• Strong networking with community resources.

Responsibilities

• Collaborates with health care team members to promote interdisciplinary treatment planning.
• Conducts intake interviews and psychosocial assessments to identify risk factors.
• Assesses eligibility for health insurance plans and patient assistance programs.
• Links patients to services including medical, behavioral health, housing, and transportation.
• Monitors patient progress through individualized service planning and EMR documentation.
• Performs prior authorizations and coordinates with pharmacy staff as needed.
• Develops and maintains relationships with community resources and grants.
• Assists with Outreach HIV/HCV rapid testing and counseling programs.

Skills

Team leadership

Interdisciplinary collaboration

Case management

Psychosocial assessment

Intake interviews

EMR documentation

Prior authorizations

Community resources

Job description

Southwest Care Center in Santa Fe, NM seeks a dedicated Case Manager to support patients across Santa Fe and Albuquerque clinics. You will conduct intake interviews, psychosocial assessments, and identify barriers to adherence while coordinating with a multidisciplinary team to plan comprehensive care.

Responsibilities include determining eligibility for health insurance and patient assistance, linking clients to community resources, managing EMR documentation, and handling prior authorizations.