HIV Care Navigator & Community Advocate

Diverse and Resilient, Inc.; Milwaukee (WI); On-site; USD 50,000 - 65,000; Full time

Job summary

Diverse & Resilient, Inc. in Milwaukee seeks a Peer Navigator to assist people living with HIV in accessing and staying engaged in medical care, addressing barriers, and achieving personal health goals through individualized support, education, advocacy, and care coordination.

The role involves community outreach, HIV education, stigma reduction, collaboration with healthcare providers, documentation in CAREWare, and assisting with transportation and referrals while maintaining confidentiality.

Qualifications

• Lived HIV experience or experience helping people navigate HIV care.
• Understanding of needs of communities disproportionately affected by HIV.
• Experience in HIV services, healthcare navigation, or related human services preferred.
• Strong interpersonal communication and relationship-building skills.
• Ability to maintain confidentiality and professional boundaries.
• Onsite work in Milwaukee with occasional travel in Southeast Wisconsin.
• Bilingual English/Spanish preferred but not required.

Responsibilities

• Build and maintain relationships with community organizations and healthcare partners.
• Provide individualized navigation to access care, insurance, medications, and resources.
• Educate participants about HIV care, adherence, and engagement.
• Identify and address barriers to care and engagement.
• Accompany participants to appointments and support communication with providers.
• Develop participant-centered goals and strategies for adherence and attendance.
• Coordinate with providers, case managers, and other professionals to avoid duplication of services.
• Maintain accurate documentation in CAREWare and other systems.
• Connect participants with housing, mental health, and social services as needed.
• Assist with transportation arrangements for appointments and services.
• Provide HIV education and facilitate educational activities.
• Participate in trainings and program meetings.
• Support stigma reduction activities and community education.

Skills

Interpersonal communication

Active listening

Relationship-building

Cultural responsiveness

Bilingual English/Spanish

CAREWare

Tools

CAREWare

Job description

Diverse & Resilient, Inc. in Milwaukee seeks a Peer Navigator to assist people living with HIV in accessing and staying engaged in medical care, addressing barriers, and achieving personal health goals through individualized support, education, advocacy, and care coordination.

The role involves community outreach, HIV education, stigma reduction, collaboration with healthcare providers, documentation in CAREWare, and assisting with transportation and referrals while maintaining confidentiality.