HIV Care Case Manager — Patient-Centered Support

Primecare Community Health; Chicago (IL); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

PTO 27 days

Personal days 3

Floating holiday 1

Paid holidays 8

Medical / Dental / Vision

Life insurance

Disability insurance

403(b) match

Flexible spending accounts

Accident & critical illness coverage

Job summary

PrimeCare Community Health in Chicago, IL is seeking a full-time Ryan White Program Case Manager. The role provides comprehensive medical case management to individuals living with HIV/AIDS, coordinating access to medical, dental, mental health, and support services to promote viral suppression.

The position requires strong intake and assessment skills, attention to detail, and ability to work with diverse teams.

Qualifications

• Demonstrated knowledge AND at least six (6) years of work experience OR one of the following education requirements
• Prior experience working with individuals living with HIV/AIDS strongly preferred.
• 3-5 years of experience in a healthcare or medical setting, preferably in a Federally Qualified Health Center strongly preferred.
• Working knowledge of and experience with Electronic Health Record (EHR), and MS office applications.
• Bilingual English/Spanish preferred, but not required.

Responsibilities

• Oversee and manage an assigned caseload of patients living with HIV/AIDS, providing comprehensive Medical Case Management services.
• Complete intake into care, including comprehensive initial and ongoing assessments of patient strengths and needs, including HIV medical status, insurance coverage, financial status, adherence to appointments and medications, behavioral health and substance use, oral health, nutrition, transportation, and other psychosocial needs.
• Maintain knowledge of internal and community resources, while developing a referral database, submitting referrals, and providing follow-up to ensure patients are connected to appropriate services and remain engaged in care.
• Development of comprehensive care plans and monitoring patient progress towards meeting the collaboratively developed goals of care.
• Maintain patient files, both physical and digital, in accordance with the standards established by PrimeCare Community Health (PrimeCare) and the AIDS Foundation of Chicago (AFC).
• Work closely with the medical and/or interdisciplinary team, including, but not limited to, medical providers, hospitals, and insurance companies, to provide integrative care to patients with HIV.
• May participate in outreach services, including presentations, trainings, and development projects, as needed.

Skills

Verbal and written communication

Assess and analyze materials

Detail-oriented

Diversity sensitivity

Flexible hours and travel

Education

Associate’s degree in human services, social science or health education

Bachelor’s degree in social work, human services, social science, or health education

Tools

Electronic Health Record (EHR)

MS Office

Job description

PrimeCare Community Health in Chicago, IL is seeking a full-time Ryan White Program Case Manager. The role provides comprehensive medical case management to individuals living with HIV/AIDS, coordinating access to medical, dental, mental health, and support services to promote viral suppression.

The position requires strong intake and assessment skills, attention to detail, and ability to work with diverse teams.