Hitch Service Technician: Tow-Package Installer & Customer Specialist

U-Haul International, Inc.; Groton (CT); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Advancement opportunities

Health insurance

Paid holidays

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Life insurance

Employee Assistance Program (EAP)

Identity Theft Protection

Job summary

U-Haul International, Inc. in Groton, CT is seeking a Hitch Service Technician to install and explain tow packages while delivering friendly, reliable customer service on U-Haul lots.

Requirements include a valid driver’s license, basic wiring and hand/power tool experience, and a High School Diploma or equivalent. The role supports ongoing training through U-Haul University and advancement opportunities.

Qualifications

• High school diploma or equivalent.
• Valid driver’s license with a good driving record.
• Basic wiring and hand/power tool experience.

Responsibilities

• Understand and explain U-Haul’s variety of towing packages.
• Recommend and install the right tow package on customer vehicles.
• Provide exceptional customer service and support to U-Haul customers.
• Other duties as assigned.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Education

High School Diploma or equivalent

Tools

Hand tools

Power tools

Wiring basics

Job description

U-Haul International, Inc. in Groton, CT is seeking a Hitch Service Technician to install and explain tow packages while delivering friendly, reliable customer service on U-Haul lots.

Requirements include a valid driver’s license, basic wiring and hand/power tool experience, and a High School Diploma or equivalent. The role supports ongoing training through U-Haul University and advancement opportunities.