Hitch Service Technician - Install & Advise Towing Packages

U-Haul International, Inc.; Hickory (NC); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Opportunities for advancement

Mindset App Reimbursement

Health insurance & Prescription plans

Paid holidays, vacation, and sick days

Life insurance

MetLaw Legal program

MetLife auto and home insurance

Discounts on Apple products, Dell, etc

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

24-hour physician for kids

Business travel insurance

You Matter Program (EAP)

LifeLock Identity Theft Protection

Critical Illness/Group Insurance

Dave Ramsey’s SmartDollar Program

Job summary

U-Haul International, Inc. is seeking a Hitch Service Technician to work on U-Haul Moving and Storage Center lots, applying hands-on technical skills to install tow packages and assist customers.

The role emphasizes safety, practical problem-solving, and ongoing training through U-Haul University to enhance knowledge and service standards. This is a full-time on-site position with opportunities for advancement within the company.

Qualifications

• Valid driver’s license with a good driving record.
• Basic wiring and hand/power tool experience.
• High School Diploma or equivalent.

Responsibilities

• Understand and explain U-Haul’s variety of towing packages.
• Recommend and install the right tow package on customer vehicles.
• Provide exceptional customer service and support to U-Haul customers.
• Other duties as assigned.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Customer service

Technical aptitude

Education

High School Diploma or equivalent

Tools

Hand tools

Power tools

Basic wiring

Job description

U-Haul International, Inc. is seeking a Hitch Service Technician to work on U-Haul Moving and Storage Center lots, applying hands-on technical skills to install tow packages and assist customers.

The role emphasizes safety, practical problem-solving, and ongoing training through U-Haul University to enhance knowledge and service standards. This is a full-time on-site position with opportunities for advancement within the company.