Historic Site Assistant

City of Waco; Waco (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

The City of Waco is seeking staff to provide customer assistance, conduct tours, and manage cashiering at the Waco Mammoth National Monument (WMNM) historic site. Ideal candidates enjoy working with people and will support visitors with programming and exhibits.

Requirements include a Texas driver’s license, an associate’s degree in a related field, and at least one year of customer service experience. Responsibilities include leading tours, handling merchandise, and coordinating events as

Qualifications

• Valid Texas Driver's License.
• 1 year of customer service experience or equivalent.
• Associate's degree in history, archaeology, paleontology, business, public administration, or related field.

Responsibilities

• Assist site managers with operations of historic site.
• Provide courteous service to visitors, handle tours, information, fee collection and merchandise.
• Lead tours and assist with special events, marketing, and exhibits development.
• Maintain fund accounts and records; assist with purchasing and museum programs.
• Train and mentor part-time historic site assistants.
• Operate City utility vehicle and attend outreach events as needed.

Skills

Driver's license

Customer service

Education

Associate's degree (related field)

Job description

Minimum Starting Salary is $18.4349 hourly, depending on qualifications

The City of Waco Seeks

This role will provide customer assistance, tours, and cashiering services to the public at the Waco Mammoth National Monument (WMNM) historic site. If you love working with people, this role is for you!

Minimum Qualifications

• Valid Texas Driver's License
• Associate's degree in history, Archeology, Paleontology, Business, Public Administration, or a related field
• 1 year of customer service experience or an equivalent combination of education and experience
• Must successfully complete any additional background checks required for the position, which may include a CJIS background check, federal background check, or other applicable screenings (e.g., FAA).

Position Overview

Under basic supervision, assists site managers with organizational and financial duties and provides customer assistance with tours and programming services to the public for the Waco Mammoth National Monument (WMNM) historic site.

Essential Functions

• Assists site manager with duties relating to operations of historic site.
• Provides courteous service to the public with tours and information, fee collection and merchandise sales; performs duties within scope of authority and training and in compliance with City policies.
• Leads tours of the WMNM and explains history and details of the site; assists with special event planning, marketing, promotions, developing exhibits and interpretive materials.
• Maintains fund accounts and records; assists with purchasing, merchandising, special events and museum programs.
• Trains and mentors part-time historic site assistants.
• Operates a City utility vehicle to access various work sites and transport people, equipment, and materials; occasionally uses a personal vehicle to attend community outreach and engagement events.