Historic Site Tour Guide & Visitor Services

City of Waco; Waco (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

The City of Waco is seeking staff to provide customer assistance, conduct tours, and manage cashiering at the Waco Mammoth National Monument (WMNM) historic site. Ideal candidates enjoy working with people and will support visitors with programming and exhibits.

Requirements include a Texas driver’s license, an associate’s degree in a related field, and at least one year of customer service experience. Responsibilities include leading tours, handling merchandise, and coordinating events as

Qualifications

• Valid Texas Driver's License.
• 1 year of customer service experience or equivalent.
• Associate's degree in history, archaeology, paleontology, business, public administration, or related field.

Responsibilities

• Assist site managers with operations of historic site.
• Provide courteous service to visitors, handle tours, information, fee collection and merchandise.
• Lead tours and assist with special events, marketing, and exhibits development.
• Maintain fund accounts and records; assist with purchasing and museum programs.
• Train and mentor part-time historic site assistants.
• Operate City utility vehicle and attend outreach events as needed.

Skills

Driver's license

Customer service

Education

Associate's degree (related field)

Job description

The City of Waco is seeking staff to provide customer assistance, conduct tours, and manage cashiering at the Waco Mammoth National Monument (WMNM) historic site. Ideal candidates enjoy working with people and will support visitors with programming and exhibits.

Requirements include a Texas driver’s license, an associate’s degree in a related field, and at least one year of customer service experience. Responsibilities include leading tours, handling merchandise, and coordinating events as