Historic Site Assistant

City of Waco, TX; Waco (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

The City of Waco Seeks a team member to provide customer assistance, tours, and cashiering services at the Waco Mammoth National Monument (WMNM) historic site. Responsibilities include guiding tours, handling fee collection, merchandising, and assisting with programming and exhibits.

Under supervision, you will support site managers, engage the public, plan special events, and participate in outreach activities while ensuring compliance with city policies.

Qualifications

• Must have Valid Texas Driver's License.
• 1 year of customer service experience or equivalent.
• Associate's degree in history, Archeology, Paleontology, Business, Public Administration, or related field.

Responsibilities

• Assist site managers with operations of historic site.
• Provide courteous service to the public with tours and information, fee collection and merchandise sales.
• Lead tours of the WMNM and assist with event planning, marketing, and exhibits.
• Maintain fund accounts and records; assist with purchasing, merchandising, events and programs.
• Train and mentor part-time historic site assistants.
• Operate City vehicle to access sites and transport people, equipment, and materials.

Skills

Customer service

Public interaction

Education

Associate's degree

Job description

Summary

Minimum Starting Salary is $18.4349 hourly , depending on qualifications

The City of Waco Seeks

This role will provide customer assistance, tours, and cashiering services to the public at the Waco Mammoth National Monument (WMNM) historic site. If you love working with people, this role is for you!

Minimum Qualifications

Required:

• Valid Texas Driver's License
• Associate's degree in history, Archeology, Paleontology, Business, Public Administration, or a related field
• 1 year of customer service experience or an equivalent combination of education and experience
• Must successfully complete any additional background checks required for the position, which may include a CJIS background check, federal background check, or other applicable screenings (e.g., FAA).

Position Overview

Under basic supervision, assists site managers with organizational and financial duties and provides customer assistance with tours and programming services to the public for the Waco Mammoth National Monument (WMNM) historic site.

Essential Functions

• Assists site manager with duties relating to operations of historic site.
• Provides courteous service to the public with tours and information, fee collection and merchandise sales; performs duties within scope of authority and training and in compliance with City policies.
• Leads tours of the WMNM and explains history and details of the site; assists with special event planning, marketing, promotions, developing exhibits and interpretive materials.
• Maintains fund accounts and records; assists with purchasing, merchandising, special events and museum programs.
• Trains and mentors part-time historic site assistants.
• Operates a City utility vehicle to access various work sites and transport people, equipment, and materials; occasionally uses a personal vehicle to attend community outreach and engagement events.