Histology Field Service Engineer | Onsite Repairs & Support

Avantik; Greenville (SC); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Dental and Vision

401K with match

Bonus program

Job summary

Avantik is seeking Field Service Engineers to service histology laboratory equipment across North and South Carolina and nationwide as needed. You will coordinate with the Service Coordinator, manage on-site communications regarding ETA and status, and perform repairs to Avantik standards.

The role requires basic mechanical aptitude, PC skills, strong communication, and the ability to lift 50 pounds. Travel is provided, and the team emphasizes excellent service and support to customers.

Qualifications

• Basic mechanical aptitude is required.
• Solid verbal and written communication skills.
• Ability to work as part of a team.
• Must be able to lift 50 pounds and stand long periods.
• Willingness to travel to customer sites, travel provided.

Responsibilities

• Perform emergency repairs and preventive maintenance according to Avantik standards.
• Maintain parts inventory for repairs and PM tasks.
• Coordinate with client and Service Coordinator on schedule and ETA.
• Generate and send service reports and PM documentation.
• Restock inventory and keep the service vehicle organized.
• Attend FSE meetings and coordinate quotes with office staff.
• Identify potential service or consumable opportunities at client sites.
• Follow up on contract renewals and PM jobs not yet closed.

Skills

Mechanical aptitude

PC skills

Verbal and written communication

Team player

Physical ability to lift 50 lbs

Willingness to travel

Job description

Avantik is seeking Field Service Engineers to service histology laboratory equipment across North and South Carolina and nationwide as needed. You will coordinate with the Service Coordinator, manage on-site communications regarding ETA and status, and perform repairs to Avantik standards.

The role requires basic mechanical aptitude, PC skills, strong communication, and the ability to lift 50 pounds. Travel is provided, and the team emphasizes excellent service and support to customers.