Hiring Manager: Build & Lead Sales & Service Team

Roto-Rooter; Fallbrook (CA); On-site; USD 90,000 - 100,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401K Matching

Paid Vacation

Paid Holidays

Paid Sick Leave

Tuition Reimbursement

Life Insurance

Job summary

Roto-Rooter, North America s largest plumbing and water cleanup services provider, is seeking a Hiring Manager for our Fallbrook, CA branch. The role oversees a sales and service team, recruits and coaches staff, and drives revenue in residential and commercial markets.

Salary ranges $90,000-$100,000 with a structured branch performance bonus pool. The role emphasizes in-field recruiting, leadership, and ensuring safety and productivity across the team, with on-site responsibilities and

Qualifications

• A valid drivers license is required.
• Workday experience is preferred.
• Applicant tracking system experience, such as iCims strongly preferred.
• Experienced hiring manager with a track record of recruiting and developing a solid team of sales and service professionals.
• Self-starter who is organized and thorough with attention to detail and thrives in a bustling environment.
• Excellent customer service experience.
• Service industry experience is strongly desired.
• Strong verbal and written communication skills.
• Experience sourcing and maintaining a pipeline of candidates.
• Knowledge of recruiting platforms/techniques including social media.

Responsibilities

• Manage, coach and mentor a team of sales and service professionals to provide quality services to our customers.
• Recruit sales and service team using active recruiting methods.
• Ensure monthly manpower goals are met.
• Increase revenue by developing existing business and cultivating new customers in both residential and commercial markets.
• Follow up with customers from leads provided by field service technicians.
• Develop additional business opportunities by selling Roto-Rooters preventative maintenance and priority care programs.
• Conduct work-site reviews to ensure safety measures are utilized.
• Monitor your teams performance standards weekly and review training needs.
• Accompany service technicians to observe performance and provide coaching and training.
• Analyze sales metrics to ensure opportunity maximization and goal achievement.
• Source and manage candidates via ATS portals and job boards.
• Maintain confidentiality of sensitive information.

Skills

Verbal communication

Written communication

Customer service

Recruiting

Organized

Self-starter

Workday experience

Tools

iCims

Job description

Roto-Rooter, North America s largest plumbing and water cleanup services provider, is seeking a Hiring Manager for our Fallbrook, CA branch. The role oversees a sales and service team, recruits and coaches staff, and drives revenue in residential and commercial markets.

Salary ranges $90,000-$100,000 with a structured branch performance bonus pool. The role emphasizes in-field recruiting, leadership, and ensuring safety and productivity across the team, with on-site responsibilities and