HIPAA Records Release Specialist I

Hugh Chatham Health, Inc.; Charlotte (NC); On-site; USD 29,000 - 43,000; Full time

Benefits offered by this job

Health and welfare benefits

Job summary

Advocate Health in Charlotte, NC is seeking a Release of Information Clerk to process and safeguard patient PHI requests in a HIPAA-compliant manner. You will verify authorizations, log requests, and prepare records for release across various formats.

Strong communication, detail orientation, and familiarity with EHR systems are essential. This role supports a fast-paced environment with a focus on accuracy and patient privacy.

Qualifications

• High school diploma or GED required.
• 0-1 year of healthcare or customer service experience.
• Excellent communication and organizational skills.
• Ability to handle confidential information with integrity.
• Proficiency with Microsoft Office and EHR systems.

Responsibilities

• Protect patient privacy per HIPAA and state/federal laws.
• Process requests and verify authorization against regulations.
• Log requests in release tracking system and scan documents.
• Identify and assemble required PHI for release.
• Release records in requested formats with secure transmission.
• Provide excellent customer service and explain turnaround times.
• Perform clerical tasks as needed.

Skills

Communication

Interpersonal skills

Customer service

Organizational skills

Attention to detail

Multi-tasking

Independent work

Education

High School Diploma or GED

Tools

OnBase

EPIC

Microsoft Office

Job description

Advocate Health in Charlotte, NC is seeking a Release of Information Clerk to process and safeguard patient PHI requests in a HIPAA-compliant manner. You will verify authorizations, log requests, and prepare records for release across various formats.

Strong communication, detail orientation, and familiarity with EHR systems are essential. This role supports a fast-paced environment with a focus on accuracy and patient privacy.