HIPAA-Compliant Records Release Specialist

ironmountain; United States; On-site; USD 37,000 - 46,000; Full time

Job summary

Iron Mountain is seeking a diligent ROI (Release of Information) Specialist to join our ROI team in Denver. You will interpret and respond to requests for protected health information while ensuring 100% compliance with HIPAA and service level agreements.

Join a dedicated team focused on providing professional, accurate service to healthcare providers and their patients, with opportunities to collaborate across facilities and Record Centers.

Qualifications

• 1–3 years of experience in customer service, records management, or a healthcare environment.
• Strong knowledge of HIPAA guidelines and how to interpret regulatory standards.
• Proven ability in data entry and multitasking with various computer tracking applications and office technologies.
• High School Diploma or GED required; an Associate's Degree or RHIT certification is preferred.

Responsibilities

• Process and fulfill complex requests for protected health information by locating records and reproducing them through scanning, faxing, or photocopying in strict accordance with legal requirements.
• Collaborate with healthcare staff, patients, and legal requestors to provide routine updates, resolve inquiries, and maintain proactive customer relationships both on-site at facilities and within Record Centers.
• Ensure total compliance with HIPAA and state regulations by verifying requestor types and validating authorizations to prevent disclosure of sensitive data.

Skills

HIPAA knowledge

Data entry

Multitasking

Education

HS diploma/GED

RHIT preferred

Tools

Office technologies

Job description

Iron Mountain is seeking a diligent ROI (Release of Information) Specialist to join our ROI team in Denver. You will interpret and respond to requests for protected health information while ensuring 100% compliance with HIPAA and service level agreements.

Join a dedicated team focused on providing professional, accurate service to healthcare providers and their patients, with opportunities to collaborate across facilities and Record Centers.