HIM Operations Supervisor (Identity & Chart Correction)

Information Consulting Services; Philadelphia (Philadelphia County); Hybrid; USD 80,000 - 100,000; Full time

Job summary

Information Consulting Services is seeking a contract role providing leadership in Health Information Management operations, emphasizing patient identity integrity and chart correction workflows. The successful candidate will guide a team of analysts, ensure compliance with regulations, and engage with stakeholders for prompt issue resolution.

Applicants should have 5 years of HIM experience, the ability to lead teams, and proficiency in Epic. The role demands a hybrid work setup with periodic onsite presence in Philadelphia.

Qualifications

• 5 years of Health Information Management (HIM) experience.
• 2 years of experience leading/supervising teams.
• Demonstrated expertise with patient identity (merges, overlays) and chart correction workflows.

Responsibilities

• Supervise HIM staff and operations focused on patient identity management.
• Ensure integrity of the medical record and related processes.
• Measure and manage productivity and quality; conduct annual performance evaluations.

Skills

Health Information Management experience

Leadership skills

Epic proficiency

Microsoft Office proficiency

Education

Associate's degree in Healthcare, Information Technology, Business, or a related field

Certification: AHIMA credential (RHIT or RHIA)

Tools

Epic

Microsoft Office

Job description

Contract Details

• Work Mode: Hybrid
• Location: Philadelphia, PA
• Duration: 05/25/2026 to 08/22/2026
• Onsite Requirement: Periodic onsite presence; candidates must be within a commutable distance

About the Opportunity

This contract role provides day-to-day leadership for Health Information Management (HIM) operations with a primary focus on patient identity integrity and chart correction workflows. You will guide a small team of analysts, drive process improvements, and ensure compliance with applicable regulations while partnering with cross-functional stakeholders to resolve issues quickly and effectively.

Key Responsibilities

• Supervise HIM staff and operations focused on patient identity management (merges, overlays) and chart correction.
• Ensure integrity of the medical record and support related processes such as chart completion, release of information, and scanning as needed.
• Measure and manage productivity and quality; conduct annual performance evaluations and ongoing coaching.
• Develop, refine, and implement policies and procedures to improve quality, efficiency, and customer service.
• Handle administrative tasks including scheduling, timecard approvals, and workload planning.
• Represent HIM in meetings and collaborate with other departments to resolve workflow issues.
• Ensure adherence to regulatory and compliance requirements.

Required Qualifications

• 5 years of Health Information Management (HIM) experience.
• 2 years of experience leading/supervising teams.
• Demonstrated expertise with patient identity (merges, overlays) and navigating chart correction cases.
• Epic proficiency.
• Proficiency with Microsoft Office.
• Education: Associate's degree in Healthcare, Information Technology, Business, or a related field.
• Certification: AHIMA credential required upon hire RHIT or RHIA.

Preferred Qualifications

• Experience with Cures Act and HIPAA Privacy Rules.
• 4 years of leadership experience.
• Epic certification.
• Additional certifications: CHPS or CHDA (AHIMA).
• Bachelor's or Master's degree in a related field.
• Hybrid role with periodic onsite work in Philadelphia, PA.
• Supervises a small team of analysts focused on identity and chart correction.