HYBRID HIM Team Lead - 251603

Medix™; Boston (MA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Paid Sick Leave

Health Benefits

401k Plan

Job summary

A healthcare staffing company is seeking a HYBRID HIM Team Lead in Boston, MA. The candidate will oversee daily EHR processing tasks, support up to 5 staff members, and ensure quality documentation. Responsibilities include training staff on EPIC systems, resolving system issues, and preparing productivity reports. This role demands 3+ years of experience in health information management and strong proficiency in medical records processing. The company offers competitive benefits, including health insurance and a 401(k) plan.

Qualifications

• 3+ years of experience in health information management or medical records.
• Knowledge of medical records processing and document indexing.
• EMR experience preferred, especially with EPIC.

Responsibilities

• Assign and monitor EHR processing tasks for timely document indexing.
• Provide guidance and support to staff members.
• Train new employees on EPIC systems and workflows.
• Audit document accuracy and maintain documentation quality.
• Identify operational challenges and suggest improvements.

Skills

Medical records processing

Document indexing

Strong computer proficiency

EPIC systems knowledge

Education

3+ years of experience in HIM / medical records

Tools

EMR systems

Job description

Title: HYBRID HIM Team Lead (Boston, MA)

Responsibilities/ Job Duties:

• Assign, prioritize, and monitor daily EHR processing tasks to ensure timely completion of document indexing and record management.
• Provide day-to-day guidance, operational direction, and support to up to 5 staff members.
• Train new employees, identify knowledge gaps, and support ongoing staff education related to EPIC systems and workflows.
• Perform regular audits of document indexing and record accuracy to maintain high standards of documentation quality.
• Ensure staff follow departmental policies, health information management standards, and regulatory requirements.
• Assist staff in resolving system issues related to EHR platforms, document management systems, and fax ingestion processes.
• Research charts flagged for duplicate MRNs (medical records numbers) and coordinate next steps with EMPI staff to maintain patient identity integrity.
• Monitor staff productivity, queue volumes, and turnaround times; prepare reports and recommend workflow improvements.
• Identify operational challenges and communicate issues with recommended solutions to HIS and Information Systems leadership.
• Provide leadership coverage and maintain continuity of EHR processing operations in the absence of the HIS Operations Manager.

Minimum Education and Experience Requirements:

• 3+ years of experience in HIM / medical records
• Knowledge of medical records processing, document indexing
• EMR experience, EPIC preferred
• Strong computer proficiency

Schedule/ Shift:

Monday - Friday

8am - 4:30pm or 8:30am - 5pm

• Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances)
• Health Benefits / Dental / Vision (Medix Offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s).)
• 401k (eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1)