HIM Tech (cert)

CHS Career Site; Knoxville (TN); On-site; USD 42,000 - 64,000; Full time

Job summary

CHS Career Site is seeking a Health Information Management Technician – Certified to ensure the accuracy and accessibility of patient health records in support of coding, reimbursement, and regulatory compliance. The role focuses on chart deficiency management, unbilled accounts, and EHR maintenance at our Knoxville location.

The position requires familiarity with health information workflows, regulatory reporting, and confidentiality.

Qualifications

• 1-2 years in health information management or medical records or clerical healthcare role.
• Experience with chart deficiency management, EHR systems, and regulatory reporting preferred.

Responsibilities

• Manages chart deficiency workflows and assists providers with incomplete records.
• Monitors deficiencies and ensures compliance with hospital and regulatory guidelines.
• Processes unbilled accounts to support timely coding and revenue cycle operations.
• Maintains accurate filing and organization of health records in the EHR system.
• Oversees delinquent records suspension processes per HIM policies and regulations.
• Generates delinquency reports and escalates concerns to HIM leadership as needed.
• Performs mandated registry reporting (e.g., tumor registry, EMPI reconciliation).
• Processes and maintains records across multiple health information systems.
• Assists HIM leadership with operational reports, audits, and quality improvement initiatives.
• Ensures HIPAA, JC, and facility policy compliance and confidentiality.

Skills

EHR systems

Medical records

Regulatory compliance

Documentation

Communication

Education

High School Diploma or Equivalent

Tools

Document management

Regulatory reporting tools

Job description

Job Summary

The Health Information Management (HIM) Technician – Certified is responsible for ensuring the accuracy, integrity, and accessibility of patient health records to support coding, reimbursement, physician chart completion, and regulatory compliance. This position plays a critical role in chart deficiency management, unbilled management, mandated registry reporting, and electronic health record (EHR) maintenance. The HIM Technician – Certified also assists providers with medical record deficiencies, oversees suspension processes, and maintains delinquency statistics in accordance with state regulations, hospital policies, HIM procedures, and Joint Commission (JC) standards.

Essential Functions

• Manages chart deficiency workflows, including notifying and assisting providers with incomplete medical records, monitoring deficiencies, and ensuring compliance with hospital and regulatory guidelines.
• Processes unbilled accounts, supporting timely coding, reimbursement, and revenue cycle operations.
• Ensures accurate filing and maintenance of health records, filing documents in the electronic health record (EHR) system in a timely and organized manner.
• Oversees the suspension process for delinquent records, ensuring compliance with hospital medical staff rules, HIM policies, and regulatory requirements.
• Monitors and maintains delinquency statistics, generating reports and escalating concerns as needed to HIM leadership.
• Performs mandated registry reporting, such as tumor registry and Master Patient Index (EMPI) reconciliation, ensuring compliance with reporting requirements.
• Processes and maintains medical records across multiple health information systems, ensuring accuracy, completeness, and security.
• Assists HIM leadership with operational reports, audits, and quality improvement initiatives to enhance documentation workflows.
• Ensures compliance with HIPAA, Joint Commission (JC), and facility policies, maintaining the confidentiality and security of patient health information.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Qualifications

• 1-2 years of experience in health information management, medical records, or a healthcare-related clerical role required
• Experience with chart deficiency management, EHR systems, and regulatory reporting preferred

Knowledge, Skills and Abilities

• Strong understanding of medical record workflows, documentation requirements, and regulatory compliance.
• Knowledge of chart deficiency processes, provider suspension workflows, and unbilled management procedures.
• Proficiency in EHR systems, document management, and health information technology platforms.
• Strong organizational and problem-solving skills to ensure timely and accurate documentation.
• Effective communication and collaboration with providers, HIM leadership, and interdisciplinary teams.
• Ability to analyze, generate, and interpret HIM reports, including deficiency tracking and unbilled account monitoring.
• Attention to detail and ability to handle sensitive patient information with confidentiality and professionalism.

Licenses and Certifications

• RHIT - Registered Health Information Technician preferred or
• RHIA - Registered Health Information Administrator preferred

Job Info

• Job Identification 152371
• Job Category Health Information Mgmt
• Posting Date 05/12/2026, 03:01 PM
• Degree Level High School Graduate
• Job Schedule Full time
• Job Shift Day
• Locations 10820 Parkside Dr, Knoxville, TN, 37934, US