Hilton Arlington Tx - Front Desk Agent

Aimbridge Hospitality, LLC; Arlington (TX); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Daily Pay

Medical, Dental, and Vision Coverage

Short-Term and Long-Term Disability

Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Job summary

Hilton Arlington is seeking a Front Desk Agent to deliver exceptional guest experiences, handle check-ins/check-outs, and manage reservations with accuracy. The role emphasizes hospitality, teamwork, and a welcoming demeanor to ensure smooth operations and memorable guest interactions.

Shifts vary, with one full-time position available. Hotel experience preferred, MS Office and front desk software familiarity advantageous for daily tasks and guest services.

Qualifications

• Guest-focused service with a friendly, welcoming demeanor.
• Clear, confident communication with guests and team members.
• Ability to think quickly and resolve issues effectively.
• Strong ability to juggle reservations, check-ins, check-outs, and billing tasks.

Responsibilities

• Provide warm welcomes, smooth check-ins, and courteous check-outs.
• Handle guest requests and questions with professionalism.
• Coordinate with teams to ensure efficient front desk operations.
• Maintain accurate records of reservations and financial transactions.

Skills

Guest Service

Communication

Problem-solving

Multitasking

Education

High school diploma or equivalent

Tools

Hotel management software

Microsoft Office

Job description

Hotel Experience Required. Hilton Experience Preferred.

Shifts vary from 7am-3:30pm or 3:pm-11:30pm. One (1) Full Time Position available.

Join Our Team as a Front Desk Agent!

The Front Desk Agent is the ultimate guest experience guru—mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You’re the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.

Key Skills/Responsibilities

• Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether it’s a quick question or a big request, you’re all about making their stay unforgettable.
• Communication Champ: You know how to get the message across—clearly, confidently, and with a smile. Whether it’s chatting with guests or coordinating with the team, you keep things flowing smoothly.
• Quick-Thinking Problem Solver: When challenges pop up, you’re already on it. You think fast, act smart, and turn potential hiccups into happy endings.
• Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.

Education & Experience

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Benefits

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Property Information

Featuring free WiFi and an outdoor swimming pool, Hilton Arlington offers accommodations in Arlington, 0.7 mi from Six Flags Over Texas. AT&T Stadium is 1.9 mi from the property. All rooms include a fridge, coffee maker and a flat-screen TV with cable channels. Certain units have a seating area with a sofa. The rooms feature a private bathroom fitted with free toiletries and a hairdryer. A buffet breakfast is served every morning. The on-site restaurant, R Bar & Grill, offers various drinks and dishes of Texas region cuisine. Room services is available upon request.

Application deadline for Colorado positions: Hotel experience required. Hilton experience preferred. Shifts vary from 7am-3:30pm or 3:pm-11:30pm. One (1) Full Time Position available.