Front Desk Agent — Guest Experience Pro | Daily Pay

Aimbridge Hospitality, LLC; Arlington (TX); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Daily Pay

Medical, Dental, and Vision Coverage

Short-Term and Long-Term Disability

Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Job summary

Hilton Arlington is seeking a Front Desk Agent to deliver exceptional guest experiences, handle check-ins/check-outs, and manage reservations with accuracy. The role emphasizes hospitality, teamwork, and a welcoming demeanor to ensure smooth operations and memorable guest interactions.

Shifts vary, with one full-time position available. Hotel experience preferred, MS Office and front desk software familiarity advantageous for daily tasks and guest services.

Qualifications

• Guest-focused service with a friendly, welcoming demeanor.
• Clear, confident communication with guests and team members.
• Ability to think quickly and resolve issues effectively.
• Strong ability to juggle reservations, check-ins, check-outs, and billing tasks.

Responsibilities

• Provide warm welcomes, smooth check-ins, and courteous check-outs.
• Handle guest requests and questions with professionalism.
• Coordinate with teams to ensure efficient front desk operations.
• Maintain accurate records of reservations and financial transactions.

Skills

Guest Service

Communication

Problem-solving

Multitasking

Education

High school diploma or equivalent

Tools

Hotel management software

Microsoft Office

Job description

Hilton Arlington is seeking a Front Desk Agent to deliver exceptional guest experiences, handle check-ins/check-outs, and manage reservations with accuracy. The role emphasizes hospitality, teamwork, and a welcoming demeanor to ensure smooth operations and memorable guest interactions.

Shifts vary, with one full-time position available. Hotel experience preferred, MS Office and front desk software familiarity advantageous for daily tasks and guest services.