Higher Education Data Analyst I — Student Well-Being Insights

Duke University; Durham (NC); On-site; USD 55,000 - 85,000; Full time

Job summary

Duke University in Durham, NC, seeks a Higher Education Analyst I to transform complex data into actionable insights that support student well-being and success. You will partner with Student Affairs, CAPS, DukeReach, Health Promotion, and university partners to inform decisions that strengthen services and outcomes.

The role emphasizes data analysis, reporting, and strategic collaboration with campus leaders, driving improvements across student health and wellness initiatives.

Qualifications

• Bachelor's degree in Statistics, Data Analytics, Higher Education, Public Health, Social Sciences, Business Analytics, or a related field.
• Three years of relevant experience in data analysis, assessment, research, reporting, or decision support.
• Strong foundation in statistical analysis and quantitative research methods.
• Experience utilizing statistical software, preferably SPSS.
• Advanced proficiency in Microsoft Excel and data management tools.
• Excellent analytical, written, verbal, and presentation skills.
• Demonstrated initiative, curiosity, attention to detail, and problem-solving abilities.

Responsibilities

• Aggregate, integrate, and manage data from multiple systems including Epic, Titanium, Point and Click, Maxient, REDCap, and other institutional data sources.
• Perform statistical analyses to identify trends, patterns, opportunities, and areas for improvement across Student Well-being programs and services.
• Evaluate data quality, investigate anomalies, and ensure the integrity and reliability of reporting.
• Create dashboards, visualizations, scorecards, and reports that communicate findings to both technical and non-technical audiences.
• Develop recurring reporting processes and KPI tracking in partnership with departmental leadership.
• Produce monthly, quarterly, annual, and ad hoc reports that support operational and strategic decision-making.
• Serve as a trusted resource and steward for well-being data requests across the university.
• Collaborate with Student Affairs leadership to define reporting needs and analytical priorities.
• Present findings, recommendations, and performance trends to leadership teams and stakeholders.
• Support institutional surveys, benchmarking initiatives, and reporting efforts with campus and national partners.
• Lead annual assessment activities and facilitate discussions that advance research, evaluation, and continuous improvement.
• Research emerging trends and best practices in student wellness, higher education, and analytics.
• Support quality improvement initiatives through data analysis, assessment planning, and evaluation.
• Collaborate with leadership to ensure accurate, actionable clinical and operational data that supports student outcomes.
• Develop and facilitate training opportunities that build assessment and analytics capabilities among staff.
• Assist with accreditation preparation, site visits, compliance reporting, and ongoing readiness activities.
• Identify opportunities to improve workflows, services, and operational effectiveness through data‑driven recommendations.
• Build strong partnerships with Student Affairs, Institutional Research, Family Medicine & Community Health, Undergraduate Education, and other campus stakeholders.
• Participate in cross‑functional initiatives that support the university’s mission and strategic priorities.
• Perform additional duties and special projects as assigned in support of departmental and university goals.

Skills

Statistical analysis

Data analytics

Data storytelling

Excel

Communication

Presentations

Attention to detail

Education

Bachelor's degree in Statistics or related field

Tools

SPSS

SQL

Power BI

Tableau

Job description

Duke University in Durham, NC, seeks a Higher Education Analyst I to transform complex data into actionable insights that support student well-being and success. You will partner with Student Affairs, CAPS, DukeReach, Health Promotion, and university partners to inform decisions that strengthen services and outcomes.

The role emphasizes data analysis, reporting, and strategic collaboration with campus leaders, driving improvements across student health and wellness initiatives.