Higher Education Administrative Assistant II

Rhode Island College; Providence (RI); On-site; USD 49,000 - 53,000; Full time

Benefits offered by this job

Health, Dental & Vision

Wellness incentives

Paid time off

Disability & Insurance

Tuition waivers

Job summary

Rhode Island College in Providence seeks a Higher Education Administrative Assistant II to provide high-level administrative support to the Theatre & Dance and Music departments. The role manages scheduling, student records and requests, purchasing, work-study coordination, reporting, and classroom reservations.

The ideal candidate is highly organized, detail-oriented, and capable of handling confidential information with discretion; proficiency in Microsoft Office and college enterprise systems

Qualifications

• High-level administrative support in an academic department or departments.
• Experience with college enterprise software and common business applications.
• Ability to handle sensitive and confidential information with professionalism.
• Strong communication and organizational skills; ability to multi-task and meet deadlines.

Responsibilities

• Provide administrative support for finance and budgetary functions.
• Manage scheduling, student records and requests, department purchasing, and work-study coordination.
• Produce and present reports on departmental KPIs and maintain records.
• Coordinate with faculty to arrange services for students (tutoring, disability services, etc.).
• Enter hours for work-study payroll and respond to inquiries in person, by phone or email.

Skills

Communication

Interpersonal skills

Organization

Multi-tasking

Prioritizing work

Microsoft Office

Enterprise systems

Discretion with confidential info

Education

Bachelor’s Degree

Tools

Microsoft Office

College enterprise systems

Job description

Higher Education Administrative Assistant II

Posting Information

Position Information

Posting Number

Posting Number CS00638

Position Title

Position Title Higher Education Administrative Assistant II

Division

Division Academic Affairs Division

Department Name

Department Name Theatre and Dance

Position Type

Position Type Staff – Classified

General Statement of Duties

Within a college/university system, to perform higher level administrative support functions in an academic department or departments; to assist in answering requests and providing information related to programs and services within an educational environment utilizing college enterprise software systems with common business applications, and a wide variety of computer applications including word processing, spreadsheets and other contemporary office software; and to do related work as required.

Supervision Received

Works under the general supervision of an academic department chair, Dean, faculty or other designated academic professional; work instructions are typically provided at the beginning of assignments and is subject to episodic review by a supervisor for conformance with such policies, procedures and methods.

Supervision Exercised

Generally none, but may be involved in the orientation of clerical staff and new Higher Education Administrative Assistants.

Position Overview

The Higher Education Administrative Assistant II provides high-level administrative support to the Theatre & Dance, and Music departments, serving as a key point of contact for faculty, students, staff, and visitors. This position manages a wide range of academic, administrative, financial, and operational responsibilities, including scheduling, student records and requests, department purchasing, work-study coordination, reporting, classroom reservations, and maintaining departmental records and procedures. The role requires someone who is highly organized, detail-oriented, and comfortable managing multiple priorities while working with a variety of people across the college. The ideal candidate will have strong communication and interpersonal skills, be proficient with Microsoft Office and enterprise systems, and be able to handle sensitive and confidential information with professionalism and discretion.

Illustrative Examples of Work Performed

• Within a college/university system, to perform higher level administrative support functions in an academic department or departments.
• To assist in answering requests and providing information related to programs and services within an educational environment utilizing college enterprise software systems with common business applications, and a wide variety of computer applications including word processing, spreadsheets and other contemporary office software.
• To serve as a lead administrative worker in in an academic department or departments.
• To provide administrative support for finance and budgetary functions.
• To produce and present detailed reports on departmental key performance indicators.
• To develop and maintain policies and procedures for the academic department(s).
• To coordinate with faculty within the academic department to arrange for any special services required by students, such as referrals for tutoring, disability services, Writing Center, English as a Second Language programs, or Career Development.
• To prepare informational and statistical academic reports incorporating information from the data management system to track grade point averages, grades, academic probation, etc.
• To create and manipulate queries within the college’s enterprise software system to produce reports and documents such as class rosters, academic transcripts, facility load reports, and others.
• To make classroom reservations utilizing the college’s event management computer system.
• To convey pertinent information to faculty, staff, students and visitors as it relates to a wide range of policies and procedures of the college.
• To process student add/drop course requests.
• To coordinate office schedules for work study students within an academic department.
• To enter hours worked for the biweekly work study student payroll for the academic department.
• To maintain electronic and/or paper records for the academic department.
• To answer in-person, telephone or email inquiries for the academic department and respond appropriately.
• To convey information to students regarding course offerings, courses of study and academic policies and services.
• To schedule faculty advising appointments for students, as well as other events for the academic department chair and faculty.
• To maintain and requisition department supplies utilizing the college’s enterprise software system in compliance with college and state purchasing protocols.
• To perform routine maintenance of office machinery and equipment.
• To do related work as required.

Education

Such as may have been gained through: graduation from a senior high school supplemented with courses in computer information systems

Experience

Such as may have been gained through: employment in performing general office tasks of a complex nature in an academic setting, including the use of enterprise software systems with common business applications, word processing, spreadsheets, and other contemporary office software.

Or Combination of Education and Experience

Any combination of education and experience that shall be substantially equivalent to the above education and experience.

Additional Required Qualifications

Knowledges Skills and Capacities

The ability to integrate information from one type of application package to another; the ability to effectively communicate information to all interested parties within a higher education setting; skills in organizing and multi-tasking; strong written and verbal communication skills; a familiarity with spreadsheets, databases, word processing and other computer software; the ability to effectively prioritize work and consistently meet deadlines; the ability to establish and maintain effective working relationships with superiors, the college/university departments, and other state and private agencies and organizations and employees; a high level of interpersonal skills to handle sensitive situations and confidential information; a working knowledge of a higher education system; the ability to generate accurate and concise informational and statistical reports; and related capacities and abilities.

Preferred Qualifications

• Bachelor’s Degree.

FLSA

FLSA Non-Exempt

Full Time / Part Time

Full Time / Part Time Full-time

Work Schedule

Full-Time, 35 hours per week.
Monday – Friday
8:30AM – 4:30PM

Academic or Calendar Year

Academic or Calendar Year Calendar

Full-time employees enjoy an array of benefits including:

• Health and Wellness – Medical, Dental & Vision
• Wellness Incentives and Rewards
• Paid time Off – Vacation, Sick & Holiday
• Disability and Insurance Benefits
• Education Benefits – Tuition waivers for RIC , CCRI & URI

Reports To (Title) Chair of the Department of Theatre & Dance

Position Status

Position Status Permanent - C

End of Restricted or Limited Position

Civil Service List No

Union Code

Union Code classified

Salary Grade

Salary Grade 315CA

Minimum Salary for Grade

Minimum Salary for Grade $48,771

Maximum Salary for Grade

Maximum Salary for Grade $53,059

Added Salary for This Position

Added Salary for This Position N/A

Collective Bargaining Unit

Collective Bargaining Unit Council 94 Local 2879

Posting Information

Number of Positions Available

Number of Positions Available 1

Anticipated Start Date

Anticipated Start Date 08/26/2026

Application Open Date

Application Close Date

Application Close Date 09/13/2026

Special Instructions

• Candidates selected for further consideration may be required to complete a practical exercise. The exercise is a candidate screening tool that may be used to assess computer software skills specific to the job. Examples include but are not limited to Microsoft Word (mail merge, formatting, etc.), Microsoft Excel (charts, tables, formulas, etc.), and typing.
• Upon hire, candidate may be required to arrange for an official transcript of highest degree earned to be mailed/transmitted directly from the institution to RIC .
• Please be advised that the college is unable to provide visa sponsorship for this position. Candidates must have authorization to work in the US without the need for employer sponsorship.

EEO Statement

Rhode Island College is an equal opportunity employer. The institution does not discriminate on the basis of race, color, national origin, sex, disability religion, age, veteran status, or any other protected status under applicable law. Rhode Island College is committed to maintain a workplace and educational environment that supports equal opportunity, professionalism and respectful engagement for all community members.

Supplemental Questions

Required fields are indicated with an asterisk (*).

Required DocumentsOptional Documents

Rhode Island College
600 Mount Pleasant Avenue
Providence, RI 02908
[phone]
www.ric.edu