Higher-Ed IT Systems Specialist

Chaffey College; Rancho Cucamonga (CA); On-site; USD 81,000 - 97,000; Full time

Job summary

Chaffey College in Rancho Cucamonga is seeking a Systems Specialist to organize and coordinate development of computer systems and ad hoc queries for the college district. You will work with user departments to monitor, maintain, and enhance administrative system applications and MIS reporting.

The role requires an Associate's degree and ERP experience, plus strong analytical and communication skills. You will develop test plans, create reports, manage security, and participate in new system

Qualifications

• Associate's degree and one year of related, progressively responsible and independent full-time experience in an information technology services environment; or any combination of education and experience that provides the required knowledge, skills, and abilities.
• Experience with a higher education enterprise resource planning system (e.g. Datatel, PeopleSoft, Sungard).
• Experience using query tools to develop ad hoc reports.
• Strong organizational skills with the ability to develop effective work methods and meet short deadlines in a high-pressure environment.
• Ability to follow verbal and written instructions and the ability to work with minimal supervision.

Responsibilities

• Implement, test and support administrative applications, programs, and processes.
• Develop test strategies to validate changes in processes, tables, setup tables, and rules.
• Develop sample-testing records/criteria on test database prior to implementation and run applications/processes against them to ensure adequate performance.
• Develop and maintain documentation standards and technical procedures and participate in testing and debugging of all new district systems and programs.
• Provide internal customer assistance.
• Consult with users and vendors in diagnosing and solving all software and data related problems.
• Work closely with end user departments to monitor, maintain, and enhance administrative system applications, programs, and processes.
• Create, test, and debug ad hoc reports.
• Meet with user departments to assist them in preparing requests for new services and defining objectives, problems, and benefits to be derived from a new or modified system.
• Assist in the performance of daily operations.
• Develop and assign appropriate security classes for database access; set up new accounts and users.
• Assist with MIS reporting.
• Create virtual fields as necessary to support reporting.
• Participate in the analysis and development of new administrative system technologies.
• Help to create data standards and procedures for the introduction of new system/module components.
• Recommend changes in business operations to effectively utilize administrative software system resources based on cost benefit and feasibility studies.
• Analyze complex computer systems in conjunction with user's needs and specifications; recommend the best approach with respect to conformance to overall strategic plan and physical design standards.
• Provide backup support during periods of personnel illness, vacation, or education.
• Provide backup for Training Coordinator.
• Provide backup for Computing Services Specialist.
• Other related duties as assigned.

Skills

Strong organizational skills

Analytical thinking

Communication skills

Ability to work with minimal supervis

Time-management

Education

Associate's degree

1 year IT experience

ERP system experience (Datatel/PeopleSoft/Sungard)

Tools

Query tools

Job description

Chaffey College in Rancho Cucamonga is seeking a Systems Specialist to organize and coordinate development of computer systems and ad hoc queries for the college district. You will work with user departments to monitor, maintain, and enhance administrative system applications and MIS reporting.

The role requires an Associate's degree and ERP experience, plus strong analytical and communication skills. You will develop test plans, create reports, manage security, and participate in new system