Financial Aid Advisor

Chaffey College; Rancho Cucamonga (CA); On-site; USD 52,000 - 62,000; Full time

Job summary

Chaffey College in Rancho Cucamonga, CA is seeking a Financial Aid Advisor to develop aid packages for eligible students under federal/state rules. You will screen applications, perform need analysis, and collaborate with students on eligibility and aid options.

The role requires strong analytical skills, confidentiality, and the ability to manage work of student assistants, with a focus on accuracy and compliance in a busy financial aid office.

Qualifications

• Knowledge of federal and state regulations governing eligibility for student aid programs.
• Perform need analysis calculations using Federal Methodology and maintain records.
• Maintain confidentiality and assist diverse students in achieving goals.
• Strong written and verbal communication; work with a wide team of staff and students.
• Experience supervising student assistants and coordinating tasks.

Responsibilities

• Screen aid applications and documentation for accuracy and continued eligibility.
• Develop aid packages combining loans, grants, and work-study to meet needs.
• Provide information on aid programs and assist with completing applications.
• Certify eligibility for EOP&S and refer as needed.
• Prepare financial and narrative reports; suggest policy improvements.
• Direct the work of student assistants and communicate with stakeholders.
• Perform related duties and represent Financial Aid professionally.

Skills

Regulatory knowledge

Need analysis

Confidentiality

Oral and written communication

Supervising student assistants

Customer service for diverse students

Education

Associate degree

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Student database systems

Job description

Financial Aid Advisor

Chaffey College

Salary: $5,089.00 Monthly

Job Type: Classified Contract

Job Number: 26-27/00033

Location: 5885 Haven Avenue, Rancho Cucamonga, CA

Department: Financial Aid

Closing: 11/3/2026 11:59 PM Pacific

Position Description

Under direction, develop financial aid award packages for eligible students in accordance with federal and state regulations.

Responsibilities

• Screen aid applications and supporting documentation submitted by students for accuracy, consistency and continued eligibility; perform need analysis calculations utilizing Federal Methodology.
• Develop appropriate aid packages combining loans, grants, and federal work-study (employment) to meet each student's calculated need within program limitations, student preferences, and available funds.
• Provide information on aid programs to current and prospective students; explain eligibility criteria and assist students and parents through orientation and community outreach in completing financial aid applications; advise students of rights and responsibilities associated with receipt of Title IV financial aid funds.
• Certify eligibility for and refer students to the Extended Opportunity Program & Services (EOP& S) Program.
• Prepare statistical, financial, and narrative reports as required.
• Recommend policy and procedure modifications relative to the student financial aid delivery system.
• Direct the work of student assistants.
• Responsible for effective interpersonal communication with students, staff and faculty.
• Perform related duties as assigned.

Qualifications

MINIMUM QUALIFICATIONS

• Knowledge of federal and state regulations governing eligibility for student aid programs.
• Ability to perform need analysis calculations using Federal Methodology, to maintain and prepare accurate records and reports.
• Ability to maintain confidentiality and to assist economically disadvantaged and culturally diverse students to meet their educational and career goals by providing budgetary counseling and making referrals as appropriate.
• Ability to communicate effectively orally and in writing and to establish and maintain cooperative working relationships with a wide variety of students, staff, administrators, and community members.
• Ability to direct the work of student assistants.
• Any combination of education, training, and experience that provides the required knowledge, skills, and abilities. An example of this would be completion of an associate degree with responsible experience in the provision of student financial aid services.
• Experience in the use of software application programs (i.e., Microsoft Excel, Word, and PowerPoint) and student database systems.
• Demonstrated evidence of sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds in a community college environment.

MEETING MINIMUM QUALIFICATIONS DOES NOT ASSURE THE CANDIDATE OF AN INTERVIEW. Applications will be evaluated taking into account the breadth and depth of relevant education, experience, skills, knowledge, and abilities.

DESIRABLE QUALIFICATIONS

• Strong organizational skills.
• An orientation toward detail and accuracy.
• Effective interpersonal communications skills.

Additional Information

SPECIAL CONDITIONS

Working hours: Monday, Tuesday, Wednesday, Friday, 7:30am - 4:30pm; Thursday, 10am - 7pm. Positions in this classification may be required to work varied hours according to need.

CONDITIONS OF EMPLOYMENT

This is a full-time, 12-month, classified bargaining unit position. Starting date: as soon as possible. Range 15 of the CSEA Salary Schedule, with a starting salary of Step A, $5,089. Excellent benefit package.

Being able and ready to work in-person with Chaffey students, Chaffey employees, or other members of the Chaffey community/Chaffey partners/Chaffey contractors is an essential function of this job.